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Ricoh Aficio 2018

Error Codes List page 15

  • Code: 984
  • Description: Print image transfer error
    Print images are not transferred.
  • Causes: • Controller defective • BICU board defective • Poor connection between controller and BICU
  • Code: 990
  • Description: Software performance error
    The software attempted to perform an unexpected operation.
  • Causes: • Software defective • Internal parameter incorrect • Insufficient working memory • When this SC occurs, the file name, address, and data will be stored in NVRAM. This information can be checked by using SP7-403. Note the above data and the situation in which this SC occurs. Then report the data and conditions to your technical control center.
  • Code: 991
  • Description: Software continuity error
    The software attempted to perform an unexpected operation. However, unlike SC990, the object of the error is continuity of the software.
  • Causes: • No operation required. This SC code does not appear on the panel, and is only logged.
  • Code: 992
  • Description: Unexpected Software Error
    Software encountered an unexpected operation not defined under any SC code.
  • Causes: • Software defective • An error undetectable by any other SC code occurred
  • Code: 997
  • Description: Application function selection error
    The application selected by a key press on operation panel does not start or ends abnormally.
  • Causes: • Download the firmware for the application that failed • An option required by the application (RAM, DIMM, board) is not installed
  • Code: 998
  • Description: Application start error
    After power on, the application does not start within 60 s. (All applications neither start nor end normally.)
  • Causes: • Download controller firmware • Replace the controller board • An option required by the application (RAM, DIMM, board) is not installed
Error Code
Service Mode, Troubleshooting
Parts Catalog
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