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OKI C5500

Error Codes List page 10

  • Code: 230
  • Display: Service call 230:Error
  • Description: RFID Reader not Installed
  • Causes: RFID read device error Is the error issued again?
  • Remedy: Check the connection of the RFID R/W board. Replace the RFID R/W board. Replace the S2V PCB.
  • Code: 231
  • Display: Service call 231:Error
  • Description: RFID Reader I/F Error
  • Causes: An interface error was detected with the RFID reader device. 01: communication error between the RFID reader and the engine PCB. 02: the transceiver circuit error of the RFID reader. 03: communication error between the RFID reader and the Tag chip. 04: the RFID Tag detection error(more than 4 chips).
  • Remedy: 01: Same as Error 230 02: Replace RFID R/W board. 03: Check the antenna cable connection. 04: Check to see if the quantity of RFID Tags is correct.
  • Code: 250
  • Display: Service call 250:Error
  • Description: Secure File Erasing Error
  • Causes: An erasing error of an encrypted file was detected. Did the user agree to execute HDD ERASE?
  • Remedy: Notify the user that Disk ERASE needs to be executed to erase the encrypted file, so that the HDD is restored to the original state as at the time of purchase. ADMIN MENU HDD ERASE
  • Code: 251
  • Display: Service call 251:Error
  • Description: Secure Disk Erasing Error
  • Causes: An error was detected during Disk ERASE. Can the error indication be reproduced?
  • Remedy: Turn the power off and on again. Replace the HDD.
  • Code: 901, 902
  • Display: Power off/on 901:Error 902:Error
  • Description: Short or open in belt thermistor detected.
  • Causes: Is belt thermistor cable setting proper? Does error reoccur?
  • Remedy: Connect cable set properly again. Turn power ON again. Replace belt thermistor.
  • Code: 903, 904
  • Display: Power off/on 903:Error 904:Error
  • Description: Abnormal temperature detected by belt thermistor (high-temp or low temp.)
  • Causes: Is belt thermistor cable setting proper? Does error reoccur?
  • Remedy: Connect cable set properly again. Turn power ON again. Replace belt thermistor and leave aside for 30 min. Then turn power ON again.
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