Description: An anomaly is detected in PF motor (X-axis) during printer operation. Displayed when there is a big difference between motor command value and feedback from encoder.
Remedy: 1. Check if the is paper jam around Grid Roller. 2. Check the error record in “Test 7: Record” in the self-diagnosis function. 3. Set the endurance time to more than 50 times in “Life2: PF Motor” in the self-diagnosis function to see if any errors related to PF motor such as “PF motor error” occurs. 4. Check “Encoder: PF” in “Check3: Test” – “Test5: Encoder” in the self-diagnosis function. • Turn PF connecting axle by hand and see if the value displayed on the panel changes as follows. • Front feed direction: Increase • Back feed direction: Decrease • Remove paper jam. Check the connection of the following connectors of MAIN board assembly. • PF motor cable assembly connector: J20 • PF_ENC assembly connector: J12 • Connector that is connecting PF motor and PF motor relay 5. Check if DC42V is correctly supplied from Power board assembly, using the tester. If Main power board assembly is damaged, replace it. 6. PF encoder may be damaged. 7. Check if PF encoder scale is installed facing the correct direction. 8. Check if PF encoder scale is dirty or misted over. 9. Check if the tension of PF belt is appropriate • Replace PF encoder assembly. • Install PF encoder scale properly. 10. PF encoder assembly may be damaged. 11. MAIN board assembly may be damaged. • Adjust PF belt tension. • Replace PF motor assembly. • Replace MAIN board assembly.
Code: E066
Display: E066 Error CR motor
Description: An anomaly is detected in CR motor (Y-axis) during printer operation.
Remedy: 1. Check if there is paper jam around Grid Roller or any foreign substances around the range of CR movement. 2. Check the error record in “Test 7: Record” in the self-diagnosis function. 3. Move Carriage from side to side while the printer is turned off and see if there is anywhere Carriage does not move smoothly. 4. Set the endurance time to more than 50 times in “Life1: CR Motor” in the self-diagnosis function to see if any errors related to PF motor such as “CR motor error” occurs. 5. Check if T fence is dirty or twisted. • After removing any foreign substances and checking if the printer itself is not damaged, check if the same error still occurs. • Check if T fence is placed between CR encoders. If not, reassemble CR encoder correctly. If T fence is damaged, replace it. • Clean and lubricate CR rail roller guide. • Check the connection of the following connectors. MAIN board assembly: • CR motor assembly connector: J21 • CR_FFC connector: J9 to J11, J40 CR board assembly: • CR_FFC connector: J201 to J203, J215 • Check the connection to CR motor is appropriate. • Check if the tensions of CR speed reduction belt and Steel belt are appropriate. Replace the following parts: • T fence • CR encoder • CR_FFC • CR motor assembly • CR board assembly • MAIN board assembly • When there is grease or dust on it: Wipe it with a dry cloth. • When there is ink on it: Damp a cloth with mild detergent and lightly wipe off the ink. • When it is too dirty and the adhered substance cannot be removed: Replace T fence. 6. Check “Encoder: CR” in “Check3: Test” – “Test5: Encoder” in the self-diagnosis function. • Mover Carriage to see if the values on the panel increases/decreases as follows. • CW direction: Increase • CCW direction: Decrease When NG: a) Check the cable connection at the following places. • CR board assembly connector J207 b) Replace the following parts. • CR encoder • T fence • CR motor assembly: • CR_FFC • CR board assembly 7. Carriage lock solenoid may be damaged. (Check if “ON” is displayed when Carriage is locked and “OFF” is displayed when Carriage is moved in “Sen.1: CR Origin” in the self-diagnosis function.) When Carriage lock solenoid is malfunctioning, replace it. 8. Check the connection of HEATER RELAY board J14. Replace HEATER RELAY board assembly. 9. HEATER RELAY board assembly may be damaged. 10. MAIN board assembly may be damaged. Replace MAIN board assembly.
Code: E067
Display: E067 Error PF encoder
Description: An anomaly is detected in PF motor (X-axis) during printer operation. Displayed when there is a big difference between motor command value and feedback from encoder.
Remedy: 1. Check if the is paper jam around Grid Roller. 2. Check the error record in “Test 7: Record” in the self-diagnosis function. 3. Set the endurance time to more than 50 times in “Life2: PF Motor” in the self-diagnosis function to see if any errors related to PF motor such as “PF motor error” occurs. 4. Check “Encoder: PF” in “Check3: Test” – “Test5: Encoder” in the self-diagnosis function. • Turn PF connecting axle by hand and see if the value displayed on the panel changes as follows. • Front feed direction: Increase • Back feed direction: Decrease • Remove paper jam. Check the connection of the following connectors of MAIN board assembly. • PF motor cable assembly connector: J20 • PF_ENC assembly connector: J12 • Connector that is connecting PF motor and PF motor relay 5. Check if DC42V is correctly supplied from Power board assembly, using the tester. If Main power board assembly is damaged, replace it. 6. PF encoder may be damaged. 7. Check if PF encoder scale is installed facing the correct direction. 8. Check if PF encoder scale is dirty or misted over. 9. Check if the tension of PF belt is appropriate • Replace PF encoder assembly. • Install PF encoder scale properly. 10. PF encoder assembly may be damaged. 11. MAIN board assembly may be damaged. • Adjust PF belt tension. • Replace PF motor assembly. • Replace MAIN board assembly.
Code: E068
Display: E068 Error CR encoder
Description: Displayed when there is a big difference between motor command value and feedback from encoder.
Remedy: 1. Check if there is paper jam around Grid Roller or any foreign substances around the range of CR movement. 2. Check the error record in “Test 7: Record” in the self-diagnosis function. 3. Move Carriage from side to side while the printer is turned off and see if there is anywhere Carriage does not move smoothly. 4. Set the endurance time to more than 50 times in “Life1: CR Motor” in the self-diagnosis function to see if any errors related to PF motor such as “CR motor error” occurs. 5. Check if T fence is dirty or twisted. • After removing any foreign substances and checking if the printer itself is not damaged, check if the same error still occurs. • Check if T fence is placed between CR encoders. If not, reassemble CR encoder correctly. If T fence is damaged, replace it. • Clean and lubricate CR rail roller guide. • Check the connection of the following connectors. MAIN board assembly: • CR motor assembly connector: J21 • CR_FFC connector: J9 to J11, J40 CR board assembly: • CR_FFC connector: J201 to J203, J215 • Check the connection to CR motor is appropriate. • Check if the tensions of CR speed reduction belt and Steel belt are appropriate. Replace the following parts: • T fence • CR encoder • CR_FFC • CR motor assembly • CR board assembly • MAIN board assembly • When there is grease or dust on it: Wipe it with a dry cloth. • When there is ink on it: Damp a cloth with mild detergent and lightly wipe off the ink. • When it is too dirty and the adhered substance cannot be removed: Replace T fence. 6. Check “Encoder: CR” in “Check3: Test” – “Test5: Encoder” in the self-diagnosis function. • Mover Carriage to see if the values on the panel increases/decreases as follows. • CW direction: Increase • CCW direction: Decrease When NG: a) Check the cable connection at the following places. • CR board assembly connector J207 b) Replace the following parts. • CR encoder • T fence • CR motor assembly: • CR_FFC • CR board assembly 7. Carriage lock solenoid may be damaged. (Check if “ON” is displayed when Carriage is locked and “OFF” is displayed when Carriage is moved in “Sen.1: CR Origin” in the self-diagnosis function.) When Carriage lock solenoid is malfunctioning, replace it. 8. Check the connection of HEATER RELAY board J14. Replace HEATER RELAY board assembly. 9. HEATER RELAY board assembly may be damaged. 10. MAIN board assembly may be damaged. Replace MAIN board assembly.
Code: E069
Display: E069 Error PF Timeout
Description: An anomaly is detected in media feed amount (X-axis) during printer operation. Displayed when Grid roller has not reached the designated position.
Remedy: 1. Check the error record in “Test 7: Record” in the self-diagnosis function. 2. Set the endurance time to more than 50 times in “Life2: PF Motor” in the self-diagnosis function to see if any errors related to PF motor such as “PF motor error” occurs. 3. Check “Encoder: PF” in “Check3: Test” – “Test5: Encoder” in the self-diagnosis function. • Turn PF connecting axle by hand and see if the value displayed on the panel changes as follows. • Front feed direction: Increase • Back feed direction: Decrease 4. PF encoder assembly may be damaged. 5. PF encoder assembly may be damaged. 6. MAIN board assembly may be damaged. Check the connection of the following connectors of MAIN board assembly. • PF motor cable assembly connector: J20 • PF_ENC assembly connector: J12 • Connector that is connecting PF motor and PF motor relay • Replace PF encoder assembly. • If Main power board assembly is damaged, replace it. • Replace PF motor assembly. • Replace MAIN board assembly.
Code: E070
Display: E070 Error CR Timeout
Description: A timeout is detected in the Head shift amount (Y-axis) during printer operation. Displayed when Carriage has not reached the designated position.
Remedy: 1. Check if there is paper jam around Grid Roller or any foreign substances around the range of CR movement. 2. Check the error record in “Test 7: Record” in the self-diagnosis function. 3. Move Carriage from side to side while the printer is turned off and see if there is anywhere Carriage does not move smoothly. 4. Set the endurance time to more than 50 times in “Life1: CR Motor” in the self-diagnosis function to see if any errors related to PF motor such as “CR motor error” occurs. 5. Check if T fence is dirty or twisted. • After removing any foreign substances and checking if the printer itself is not damaged, check if the same error still occurs. • Check if T fence is placed between CR encoders. If not, reassemble CR encoder correctly. If T fence is damaged, replace it. • Clean and lubricate CR rail roller guide. • Check the connection of the following connectors. MAIN board assembly: • CR motor assembly connector: J21 • CR_FFC connector: J9 to J11, J40 CR board assembly: • CR_FFC connector: J201 to J203, J215 • Check the connection to CR motor is appropriate. • Check if the tensions of CR speed reduction belt and Steel belt are appropriate. Replace the following parts: • T fence • CR encoder • CR_FFC • CR motor assembly • CR board assembly • MAIN board assembly • When there is grease or dust on it: Wipe it with a dry cloth. • When there is ink on it: Damp a cloth with mild detergent and lightly wipe off the ink. • When it is too dirty and the adhered substance cannot be removed: Replace T fence. 6. Check “Encoder: CR” in “Check3: Test” – “Test5: Encoder” in the self-diagnosis function. • Mover Carriage to see if the values on the panel increases/decreases as follows. • CW direction: Increase • CCW direction: Decrease When NG: a) Check the cable connection at the following places. • CR board assembly connector J207 b) Replace the following parts. • CR encoder • T fence • CR motor assembly: • CR_FFC • CR board assembly 7. Carriage lock solenoid may be damaged. (Check if “ON” is displayed when Carriage is locked and “OFF” is displayed when Carriage is moved in “Sen.1: CR Origin” in the self-diagnosis function.) When Carriage lock solenoid is malfunctioning, replace it. 8. Check the connection of HEATER RELAY board J14. Replace HEATER RELAY board assembly. 9. HEATER RELAY board assembly may be damaged. 10. MAIN board assembly may be damaged. Replace MAIN board assembly.