Description: Service system board error RIP card assembly processor over temperature failure
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Go to step 3. Problem solved. 3 Check the RIP card cooling fan and heatsink for proper installation. Is the RIP card cooling fan and heatsink installed correctly? Replace the RIP card assembly. Go to “RIP PCBA removal” . Install the RIP card cooling fan and heatsink correctly.
Code: 956.02
Description: Service system board error RIP card assembly cooling fan failure
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Go to step 3. Problem solved. 3 Check the RIP card assembly cooling fan and heatsink attachment. Is the above fan attached properly? Replace the RIP PCBA. Go to “RIP PCBA removal” . Reattach the RIP card assembly cooling fan and heatsink.
Code: 956.03
Description: Service system board error RIP card assembly FPGA failure
Remedy: 1 Perform a POR. Does the error occur when the power is turned off/on? Go to step 2. Perform several print tests. If the problem remains, then go to step 2. 2 Turn the printer off for 60 seconds. Does the error occur when the power is turned off/on again? Replace the RIP PCBA. Go to “RIP PCBA removal” . Problem solved.
Code: 957.01
Description: Service data error BITZ1 initialize failure
Remedy: 1 Check the printhead flat data cable connections. Are the above connections properly connected and not damaged? Go to step 2. Problem resolved. 2 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved
Code: 957.02
Description: Service data error BITZ2 initialize failure
Remedy: 1 Check the printhead flat data cable connections. Are the above connections properly connected and not damaged? Go to step 2. Problem resolved 2 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved
Code: 980.04
Description: Service duplex comm. Duplex controller card assembly communication failure
Remedy: 1 Check the duplex unit for proper installation. Remove duplex unit assembly, and reinstall it. Perform a 2-sided print test. Does the error still occur? Go to step 2. Problem solved. 2 Check the duplex controller card assembly and printer engine card assembly for proper connection. Are the connections on the duplex controller card assembly and the connector P417 on the printer engine card assembly connected? Go to step 3. Replace the connection. 3 Perform a 2-sided print test. Does the error still occur? Replace the printer left duplex door assembly. Go to “Printer left duplex door assembly removal” . Go to step 4. Problem solved. 4 POR the machine, and perform a print test. Go to “PRINT TESTS” . Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Go to step 5. Problem resolved 5 POR the machine, and perform a print test. Go to “PRINT TESTS” . Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Problem resolved