Description: Service printhead error LED printhead (Y) failure
Remedy: 1 Check the LED printhead (Y) for proper installation. Is the LED printhead (Y) properly installed? Go to step 2. Install the LED printhead (Y) properly. 2 Check the event log for the history of errors that occurred. 1.Enter the Diagnostics Menu. 2.Navigate to EVENT LOG. 3.Touch Display Event Log. Has any connection-related errors occurred? Go to “113.02-113.04 LED printhead signal failure (M)” . Replace the LED printhead (Y). Go to “LED printhead removal” .
Code: 114.02, 114.03, 114.04
Description: 114.02 Service printhead error LED printhead (Y) failure 114.03 Service printhead error LED printhead (Y) failure 114.04 Service printhead error LED printhead (Y) failure
Remedy: 1 Check the LED printhead. Is the above component properly connected? Go to step 2. Replace the connections. Replace the printhead flat data cable. 2 Replace the LED printhead. Go to “LED printhead removal” . Does the error remain? Go to step 3. Problem resolved 3 Replace the printhead interface contact. Does the error remain? Go to step 4. Problem resolved 4 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved
Code: 115.01
Description: Service printhead error Multiple LED printhead power supply failure
Remedy: 1 Check each LED printhead for proper connections. Is the above component properly connected? Go to step 2. Replace the connections. 2 Replace the printhead flat data cable assembly. Does the error remain? Go to step 3. Problem resolved 3 Replace the printhead interface contact. Does the error remain? Go to step 4. Problem resolved 4 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Go to step 5. Problem resolved 5 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved
Code: 115.02
Description: Service printhead error Single LED printhead power supply failure
Remedy: 1 Check the LED printhead for proper connections. Is the above component properly connected? Go to step 3. Replace the connections. 2 Replace the printhead flat data cable assembly. Does the error remain? Go to step 3. Problem resolved 3 Replace the printhead interface contact. Does the error remain? Go to step 4. Problem resolved 4 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Go to step 5. Problem resolved 5 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved
Code: 115.03
Description: Service printhead error Multiple LED printhead download failure
Remedy: 1 Check the LED printhead for proper connections. Is the above component properly connected? Go to step 3. Replace the connections. 2 Replace the printhead flat data cable assembly. Does the error remain? Go to step 3. Problem resolved 3 Replace the printhead interface contact. Does the error remain? Go to step 4. Problem resolved 4 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Go to step 5. Problem resolved 5 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved
Code: 115.04
Description: Service printhead error Single LED printhead download failure
Remedy: 1 Check the LED printhead for proper connections. Is the above component properly connected? Go to step 2. Replace the connections. 2 Replace the LED printhead. Go to “LED printhead removal” . Does the error remain? Go to step 3. Problem resolved 3 Replace the printhead flat data cable assembly. Does the error remain? Go to step 3. Problem resolved 4 Replace the printhead interface contact. Does the error remain? Go to step 4. Problem resolved 5 POR the machine. Does the error continue? Replace the lower engine PCBA. Go to “Lower engine PCBA removal” . Go to step 6. Problem resolved 6 POR the machine. Does the error continue? Replace the upper printer engine PCBA. Go to “Upper printer engine PCBA removal” . Problem resolved