Description: Service tray 4 failure Sensor (media level) late error (tray 4)
Remedy: 1 Check the media. Is media loaded in tray 4 properly? Go to step 2. Load media properly. 2 Check the sensor (media level) (tray 4) for proper operation. 1. Enter the Diagnostics Menu. 2. Select INPUT TRAY TESTS. 3. Select Sensor Test. 4. Select Tray 4. 5. Select Media level. Does the display on the operator panel, change every time the media tray is opened and closed? Go to step 4. Go to step 3. 3 Check the sensor (media level) (tray 4) for proper connection. Is the above component properly connected? Replace the sensor (media level). Go to “Sensor (media level) removal”. Replace the connection. 4 Check the media feed/lift motor (tray 4) for proper operation. Caution: When performing motor tests, ensure that all cover and door interlock switches are overridden. 1. Enter the Diagnostics Menu. 2. Select MOTOR TESTS. 3. Select Tray 4 media feed/lift motor. Warning: The media tray must be opened before performing this test or paper jam may occur. Does the above component operate properly? Go to step 6. Go to step 5. 5 Check the media feed/lift motor (tray 4) for proper connection. Is the above component properly connected? Replace the media feed/lift motor. Go to “Media feed lift motor removal”. Replace the connection. 6 Perform a POR. Does the error continue when the power is turned off/on? Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal”. Problem solved.
Code: 980.00
Description: Service tray 2 comm. Communication error with 1TM, 3TM or TTM assembly
Remedy: 1 Check the 1TM, 2TM or TTM controller card assembly and the printer engine card assembly for proper connection. Is the above component properly connected? Go to step 2. Replace the connection. 2 Perform a POR. Does the error continue when the power is turned off/ on? Replace the 1TM, 3TM or the TTM TTM controller card assembly. Go to “1X 500- sheet drawer (1TM)–1TM controller card assembly removal”, “3X 500-sheet drawer (3TM)–3TM controller card assembly removal” or “2000-sheet dual input (TTM)–TTM controller card assembly removal”. Go to step 3. Problem solved. 3 Perform a POR. Does the error continue when the power is turned off/ on? Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal”. Problem solved.
Code: 980.01
Description: Service device comm HVPS controller communication error
Remedy: 1 Check the developer roll HVPS card assembly and the printer engine card assembly for proper connection. Is the above component properly connected? Go to step 2. Replace the connection. 2 Perform a POR. Does the error continue when the power is turned off/on? Replace the developer roll HVPS card assembly. Go to “Developer / transfer roll HVPS card assembly removal”. Go to step 3. Problem solved. 3 Perform a POR. Does the error continue when the power is turned off/on? Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal”. Problem solved.
Code: 980.02
Description: Service device comm Communication error between printer and RIP card assembly
Remedy: 1 Check the RIP card assembly and the printer engine card assembly for proper connection. Is the above component properly connected? Go to step 2. Replace the connection. 2 Perform a POR. Does the error continue when the power is turned off/on? Replace the RIP card assembly. Go to “RIP card assembly removal”. Go to step 3. Problem solved. 3 Perform a POR. Does the error continue when the power is turned off/on? Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal”. Problem solved.
Code: 980.03
Description: Service finisher comm Communication error with finisher controller card assembly
Remedy: 1 Check the finisher controller card assembly and the printer engine card assembly for proper connection. Is the above component properly connected? Go to step 2. Replace the connection. 2 Perform a POR. Does the error continue when the power is turned off/on? Replace the finisher controller card assembly. Refer to the Finisher Service Manual. Go to step 3. Problem solved. 3 Perform a POR. Does the error continue when the power is turned off/on? Replace the upper printer engine card assembly. Go to “Upper printer engine card assembly removal”. Problem solved.
Code: 981.00
Description: Service finisher error Sensor (stacker bin level 1) late error Sensor (stacker bin level 2) late error
Remedy: The sensing area of the sensor (stacker bin level 1) or Sensor (stacker bin level 2) is not interrupted within the specified period after the stacker bin starts rising.