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Lexmark C792e

Error Codes List page 2

  • Code: 141.01...141.09
  • Description: Black cartridge motor error An error has occurred in the black cartridge motor.
  • Remedy: 1 Turn the printer off, open the system board shield, and remove the connector shield. Check the cable in the connector JKI1 (BLDC K & ITU cable) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable in the connector JKI1 (BLDC K & ITU cable) for damage. Is the cable damaged? Replace the BLDC K ITU cable. See “EP drive assembly removal”. Go to step 3. 3 Measure the resistance across the fuse F10 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 4. 4 Remove the system board cage. See “System board cage with board removal”. Check the cable connected to the black cartridge motor. Is the cable connected properly Go to step 5. Reseat the cable. 5 Replace the EP drive assembly. See “EP drive assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved.
  • Code: 142.01...142.09
  • Description: Cyan cartridge motor error An error has occurred in the cyan cartridge motor.
  • Remedy: 1 Turn the printer off, open the system board shield, and remove the connector shield. Check the cable in the connector JCM1 (BLDC C&M cable) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the BLDC C&M cable. See “EP drive assembly removal”. Go to step 3. 3 Measure the resistance across the fuse F4 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 4. 4 Remove the system board cage. See “System board cage with board removal”. Check the cable connected to the cyan cartridge motor. Is the cable connected properly Go to step 5. Reseat the cable. 5 Replace the EP drive assembly. See “EP drive assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved.
  • Code: 143.01...143.09
  • Description: Magenta cartridge motor error An error has occurred in the magenta cartridge motor.
  • Remedy: 1 Turn the printer off, open the system board shield, and remove the connector shield. Check the cable in the connector JCM1 (BLDC C&M cable) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the BLDC C&M cable. See “EP drive assembly removal”. Go to step 3. 3 Measure the resistance across the fuse F7 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 4. 4 Remove the system board cage. See “System board cage with board removal”. Check the cable connected to the magenta cartridge motor. Is the cable connected properly Go to step 5. Reseat the cable. 5 Replace the EP drive assembly. See “EP drive assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved.
  • Code: 144.01...144.09
  • Description: Yellow cartridge motor error An error has occurred in the yellow cartridge motor.
  • Remedy: 1 Turn the printer off, open the system board shield, and remove the connector shield. Check the cable in the connector JYF1 (BLDC Y & 2 Check the cable for damage. Is the cable damaged? Replace the BLDC Y & Fuser cable. See “EP drive assembly removal”. Go to step 3. 3 Measure the resistance across the fuse F1 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Go to step 4. 4 Remove the system board cage. See “System board cage with board removal”. Check the cable connected to the yellow cartridge motor. Is the cable connected properly Go to step 5. Reseat the cable. 5 Replace the EP drive assembly. See “EP drive assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved.Fuser cable) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable.
  • Code: 145.01...145.1
  • Description: Retract Motor Error An error has occurred in the all-color retract motor.
  • Remedy: 1 Replace the ITU assembly. See “ITU assembly removal”. Does the error clear? Problem solved. Go to step 2. 2 Turn the printer off, open the system board shield, and remove the RIP card shield. Check the ITU autoconnect cable in connector JITM1 (B) for proper connection to the system board. Is the cable properly connected? Go to step 3. Reseat the cable. 3 Check the cable for damage. Is the cable damaged? Replace the ITU autoconnect cable. See “ITU autoconnect removal”. Go to step 4. 4 Measure the resistance across fuse F15 on the system board. Is the fuse blown? Replace the system board. See “System board removal”. Replace the ITU autoconnect cable. See “ITU autoconnect removal”.
  • Code: 146.01...146.22
  • Description: Autocomp Motor Error Tray 1 motor has failed.
  • Remedy: 1 Turn the printer off, and open the system board shield. Check the cable in connector JTRAY1 (A) for proper connection to the system board. Is the cable properly connected? Go to step 2. Reseat the cable. 2 Check the cable for damage. Is the cable damaged? Replace the Tray 1 machine side cable. See “Autocomp W2W cable”. Go to step 3. 3 Remove the standard media tray. Check the cable (A) from the paper pick mechanism assembly to the printer. Is the cable properly connected? Go to step 4. Reseat the cable. 4 Remove the paper pick mechanism assembly. See “Paper pick mechanism assembly removal”. Does the error reoccur? Replace the system board. See “System board removal”. Problem solved.
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