Causes: The data read from the EEPROM is judged as abnormal.
Remedy: 1 Resetting the main power The EEPROM on the engine PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Executing U021 The storage data in the EEPROM on the engine PWB is faulty. Execute U021. Executing U021 3 Replacing the EEPROM The EEPROM is faulty. Replace the EEPROM on the engine PWB and execute U004.
Code: C0170
Description: Charger count error
Causes: The values in one of the billing counters, life counter or the scanner counter mismatch between the main side and the engine side.
Remedy: 1 Checking the machine serial No. of the main PWB The main PWB for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct main PWB if the MAIN No. differs. Executing U004 2 Checking the machine serial No. in the EEPROM on the engine PWB The EEPROM for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct EEPROM on the engine PWB if the ENGINE machine serial No. differs. 3 Replacing the main PWB The main PWB is faulty. If the serial number at the main is different at U004, execute U004 after replacing the main PWB. Detaching and reattaching the main PWB 4 Checking the EEPROM on the engine PWB The EEPROM is faulty. If the serial number at the engine is different at U004, reinstall the EEPROM on the engine PWB. If not repaired, replace the EEPROM and execute U004. Note: Please do not execute U004 in condition the serial number is different. (by selecting [Execute] and pressing [Start] key). Different serial number will be overwritten. Executing U004 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
Code: C0180
Description: Machine serial number mismatch
Causes: The machine serial Nos. in the main PWB and the EEPROM on the engine PWB mismatch when turning the power on.
Remedy: 1 Checking the machine serial No. of the main PWB The main PWB for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct main PWB if the MAIN No. differs. Executing U004 2 Checking the machine serial No. in the EEPROM on the engine PWB The EEPROM for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct EEPROM on the engine PWB if the ENGINE machine serial No. differs. Executing U004 3 Replacing the main PWB The main PWB is faulty. If the serial number at the main is different at U004, execute U004 after replacing the main PWB. 4 Checking the EEPROM on the engine PWB The EEPROM is faulty. If the serial number at the engine is different at U004, reinstall the EEPROM on the engine PWB. If not repaired, replace the EEPROM and execute U004. Note: Please do not execute U004 in condition the serial number is different. (by selecting [Execute] and pressing [Start] key). Different serial number will be overwritten. Executing U004 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
Code: C0350
Description: Panel PWB communication error (Electronic volume I2C communication error)
Causes: Since NACK was received during the I2C communication, the retry was repeated 5 times and the initial command was transmitted, and then the retry was repeated 5 times again. After that, NACK was also received.
Remedy: 1 Resetting the main power The operation of the operation panel main PWB is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reconnect the connectors. If there is no continuity, replace the wire. • Operation panel main PWB - Main PWB • Operation panel main PWB - NFC PWB Wiring diagram 3 Replacing the operation panel main PWB The operation panel main PWB is faulty. Replace the panel main PWB. Detaching and reattaching the operation panel PWB 4 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching and reattaching the main PWB 5 Replacing the NFC PWB The NFC PWB is faulty. Replace the NFC PWB.
Code: C0360
Description: Engine CPU - Feed ASIC communication error
Causes: The communication with the feed ASIC failed 10 times continuously.
Remedy: 1 Resetting the main power The engine PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Update 3 Checking the connection The connector is not properly connected. Or, the wire is faulty. Clean the terminal of the following wire connectors and reinsert the connectors. Replace the wire when it has no continuity. • Feed PWB - Engine PWB Wiring diagram 4 Replacing the feed PWB The feed PWB is faulty. Replace the feed PWB. 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB.
Code: C0630
Description: DMA error
Causes: DMA transmission of the image data does not finish within the certain time.
Remedy: 1 Checking the connection 0 0 2 Checking the connection 0 0 3 Replacing the wire The connector is not properly connected. Or, the SATA cable or the wire is faulty. Clean the terminal of the following SATA cable connector and the wire connectors and reconnect the connectors. If there is no continuity, replace the SATA cable or the wire. • DPCIS - DP relay PWB • DP relay PWB - Main PWB Wiring diagram 4 Replacing the DP relay PWB The DP relay PWB is faulty. Replace the DP relay PWB. Detaching and reattaching the DP relay PWB 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB.