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Kyocera TASKalfa 2552ci

Error Codes List page 2

 All About this machine
  • Code: C0150
  • Description: Engine EEPROM reading / writing error
  • Causes: 1. No response from the device is detected for 5s or more 5 times continuously when reading / writing the data.2. The reading data of 2 points mismatches 8 times continuously.3. The reading data and the writing data mismatch 8 times continuously.
  • Remedy: 1 Resetting the main power The EEPROM on the engine PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the EEPROM on the engine PWB The EEPROM is not properly attached. Reattach the EEPROM on the engine PWB. EEPROM Replacement 3 Checking the EEPROM on the engine PWB The EEPROM is faulty. Replace the EEPROM on the engine PWB and execute U004. EEPROM Replacement 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Engine PWB Replacement
  • Code: C0160
  • Description: EEPROM data error
  • Causes: The data read from the EEPROM is judged as abnormal.
  • Remedy: 1 Resetting the main power The EEPROM on the engine PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Executing U021 The storage data in the EEPROM on the engine PWB is faulty. Execute U021. U021 Execution 3 Replacing the EEPROM The EEPROM is faulty. Replace the EEPROM on the engine PWB and execute U004. EEPROM Replacement
  • Code: C0170
  • Description: Charger count error
  • Causes: The values in one of the billing counters, life counter or the scanner counter mismatch between the main side and the engine side.
  • Remedy: 1 Checking the machine serial No. of the main PWB The main unit for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct main PWB if the MAIN No. differs. U004 Execution 2 Checking the machine serial No. in the EEPROM on the engine PWB The EEPROM for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct EEPROM on the engine PWB if the ENGINE machine serial No. differs. U004 Execution 3 Checking the main PWB The main PWB is faulty. When the MAIN machine serial No. differs at U004, replace the main PWB and execute U004. U004 Execution 4 Checking the EEPROM on the engine PWB The EEPROM is faulty. When the machine serial No.in the engine PWB differs at U004, reattach the EEPROM on the engine PWB. If not repaired, replace the EEPROM and execute U004. Note: Be sure not to execute U004 if the machine serial No. differs from the machine serial No. indicated on the main unit to prevent the different machine serial No. from overwritten. (Dontselect[ Execute]andpressthe[ Start]key.)' U004 Execution 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Engine PWB Replacement
  • Code: C0180
  • Description: Machine serial number mismatch
  • Causes: The machine serial Nos. in the main PWB and the EEPROM on the engine PWB mismatch when turning the power on.
  • Remedy: 1 Checking the machine serial No. of the main PWB The main unit for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct main PWB if the MAIN No. differs. U004 Execution 2 Checking the machine serial No. in the EEPROM on the engine PWB The EEPROM for the different main unit is installed. Check the machine serial Nos of MAIN and ENGINE at U004, and install the correct EEPROM on the engine PWB if the ENGINE machine serial No. differs. U004 Execution 3 Replacing the main PWB The main PWB is faulty. When the MAIN machine serial No. differs at U004, replace the main PWB and execute U004. U004 Execution 4 Checking the EEPROM on the engine PWB The EEPROM is faulty. When the machine serial No.in the engine PWB differs at U004, reattach the EEPROM on the engine PWB. If not repaired, replace the EEPROM and execute U004. Note: Be sure not to execute U004 if the machine serial No. differs from the machine serial No. indicated on the main unit to prevent the different machine serial No. from overwritten. (Dontselect[ Execute]andpressthe[ Start]key.)' U004 Execution 5 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Engine PWB Replacement
  • Code: C0350
  • Description: Panel PWB communication error (Electronic volume I2C communication error)
  • Causes: Since NACK was received during the I2C communication, the retry was repeated 5 times and the initial command was transmitted, and then the retry was repeated 5 times again. After that, NACK was also received.
  • Remedy: 1 Resetting the main power The operation of the operation panel main PWB is faulty. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Checking the wire The wire is not properly connected to the operation panel main PWB. Reinsert the following wire connectors.• Operation panel PWB - Main PWB• Operation panel PWB - NFC PWB Electrical Diagram of PWBs 3 Replacing the wire The wire connecting to the operation panel main PWB is faulty. Replace the following wires if they are broken, short-circuited or have a ground fault.• Operation main PWB - Main PWB• Operation main PWB - NFC PWB Electrical Diagram of PWBs 4 Replacing the operation panel main PWB The operation panel main PWB is faulty. Replace the panel main PWB. Operation Panel Main PWB Replacement 5 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Main PWB Replacement 6 Replacing the NFC PWB The NFC PWB is faulty. Replace the NFC PWB.
  • Code: C0361
  • Description: Communication error between the engine CPU and the feed ASIC
  • Causes: The communication with the feed ASIC failed 10 times continuously.
  • Remedy: 1 Resetting the main power The engine PWB does not operate properly. Turn the power switch and the main power switch off . After 5s passes, turn the main power switch and the power switch on. 2 Firmware upgrade The firmware is not the latest version. Upgrade the engine firmware to the latest version Firmware Upgrade 3 Checking the feed drive PWB The feed drive PWB is faulty. Reconnect the wire connectors between the feed drive PWB and the engine PWB. Then, fix or replace the wires if they are pinched by the other part or if they have any damage. When the issue is not resolved, replace the feed drive PWB. Electrical Diagram of PWBs 4 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Engine PWB Replacement
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