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Kyocera ECOSYS M5521cdn

Error Codes List page 3

  • Code: 0830
  • Description: FAX PWB flash Program area Checksum error The program stored in the flash memory on the FAX PWB is broken and cannot be executed.
  • Remedy: FAX firmware Reinstall the FAX firmware.
    FAX PWB 1. Unplug the power cord from the wall outlet, and reinstall the FAX PWB, and then plug in the power cord and turn the power on. 2. Check the connection failure between the KUIO connector of the main/engine PWB and FAX PWB, and reconnect it. 3. Execute [Initializing] by U600. 4. Replace the FAX PWB.
  • Code: 0840
  • Description: Faults of RTC [Check at powerup] The RTC setting has reverted to a previous state. Or, the machine has not been turned on for 5 years (regularly compared with a set value stored in the EEPROM). The RTC setting is older than 00:01 on January 1, 2000. [Checked periodically (at every 5 minutes) after powerup.] The RTC setting has reverted to a state older than the last time it was checked. 10 minutes have been passed since the previous check.
  • Remedy: Settings of RTC Execute Date Setting using the system menu.
    Backup battery (Main/Engine PWB) 1. Check if the backup battery on the main/engine PWB is not short-circuited. 2. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. Then plug in the power cord and then turn on the power switch. If the same service call error is displayed, replace the backup battery.
    Main/Engine PWB 1. If the communication error (due to a noise, etc.) is present with the RTC on the main/engine PWB, check that the PWB is properly grounded or secured by screws. 2. Replace the main/engine PWB.
  • Code: 0870
  • Description: FAX PWB - Main/Engine PWB image data transfer error High-capacity data transfer between the FAX PWB and the main/engine PWB was not normally performed even if the data transfer was retried the specified times.
  • Remedy: FAX PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Reinstall the FAX PWB, and then plug in the power cord and turn the power on. 2. Check the connection failure between the KUIO connector of the main/engine PWB and FAX PWB, and reconnect it. 3. Replace the FAX PWB.
    Main/Engine PWB Replace the main/engine PWB.
  • Code: 0920
  • Description: Fax file system error The backup data is not retained for file system abnormality of the flash memory of the FAX PWB.
  • Remedy: FAX PWB 1. Execute [Initializing] by U600.Reinstall the FAX firmware. 2. Unplug the power cord from the wall outlet, and wait five seconds. Reinstall the FAX PWB, and then plug in the power cord and turn the power on. 3. Check the connection failure between the KUIO connector of the main/engine PWB and FAX PWB, and reconnect it. 4. Replace the FAX PWB.
  • Code: 0970
  • Description: 24V power down detect
  • Remedy: Low voltage power supply PWB 1. Check that the interlock switch (ILSW) is turned on properly by the rear cover closing. 2. Check if there is a defective connection in the connector of the low voltage power supply PWB, and then check the 24V output from the main/ engine PWB (YC1-7, 8). 3. Replace the low voltage power supply PWB.
    Main/Engine PWB 1. Unplug the power cord from the wall outlet, and wait five seconds. Then plug in the power cord and then turn on the power switch. 2. Check that the connectors on the main/engine PWB are properly connected, and if not, re-connect them. 3. Replace the main/engine PWB.
  • Code: 1810
  • Description: Paper feeder Communication error No PF connection is detected after PF connection is detected at powerup PF detection.
  • Remedy: Paper feeder Check the wiring connection status with the main unit, and if necessary, reconnect it.
    PF main PWB 1. Confirm that the wiring connector is firmly connected, and if necessary, connect the connector all the way in. DP main PWB - Main/Engine PWB (YC47) 2. If the wiring is disconnected, short-circuited or has a ground fault, replace the wire. 3. Replace the PF PWB.
    Main/Engine PWB 1. Check the engine firmware and upgrade to the latest version if necessary. 2. Replace the main/engine PWB.
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