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Konica-Minolta bizhub C552

Error Codes List page 22

  • Code: C3921
  • Description: Fusing sensor wire breaks detection (Center of the heating roller)
    • At the warm-up stage, the heating roller temperature sensor/2 voltage does not decrease by predetermined steps (temperature rise) within a predetermined time.
  • Causes: Fusing unit Heating roller temperature sensor/1 (TEMS1) Heating roller temperature sensor/2 (TEMS2) Heating roller temperature sensor/3 (TEMS3) IH power supply (IHPU) Relay drive board (REDB) Printer control board (PRCB)
  • Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). - - 2 Check the open/close operation of the upper right door. - - 3 Check the fusing unit, IHPU, PRCB and REDB for proper connection and correct or change as necessary. - - 4 Change TEMS1, TEMS2 or TEMS3 - - 5 Change fusing unit - - 6 Change IHPU - - 7 PRCB ICP17 conduction check - - 8 Change PRCB - - 9 Change REDB
  • Code: C3922
  • Description: Fusing sensor wire breaks detection (Edge of the heating roller)
    • At the warm-up stage, the heating roller temperature sensor/3 voltage does not decrease by predetermined steps (temperature rise) within a predetermined period of time.
  • Causes: Fusing unit Heating roller temperature sensor/1 (TEMS1) Heating roller temperature sensor/2 (TEMS2) Heating roller temperature sensor/3 (TEMS3) IH power supply (IHPU) Relay drive board (REDB) Printer control board (PRCB)
  • Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). - - 2 Check the open/close operation of the upper right door. - - 3 Check the fusing unit, IHPU, PRCB and REDB for proper connection and correct or change as necessary. - - 4 Change TEMS1, TEMS2 or TEMS3 - - 5 Change fusing unit - - 6 Change IHPU - - 7 PRCB ICP17 conduction check - - 8 Change PRCB - - 9 Change REDB
  • Code: C3924
  • Description: Fusing sensor wire breaks detection (soaking side)
    • At the warm-up stage, the soaking roller thermistor/1 voltage does not decrease by predetermined steps (temperature rise) within a predetermined period of time.
  • Causes: Fusing unit IH power supply (IHPU) DC power supply (DCPU) Printer control board (PRCB)
  • Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). - - 2 Check the open/close operation of the upper right door. - - 3 Check the fusing unit, IHPU, PRCB and DCPU for proper connection and correct or change as necessary. - - 4 Change fusing unit - - 5 Change IHPU - - 6 Change PRCB - - 7 Change DCPU
  • Code: C3925
  • Description: Fusing sensor wire breaks detection (NC sensor)
    • At the warm-up stage, the heating roller temperature sensor/1 voltage does not increase by predetermined steps (temperature rise) within a predetermined period of time.
  • Causes: Fusing unit Heating roller temperature sensor/1 (TEMS1) Heating roller temperature sensor/2 (TEMS2) Heating roller temperature sensor/3 (TEMS3) IH power supply (IHPU) Relay drive board (REDB) Printer control board (PRCB)
  • Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). - - 2 Check the open/close operation of the upper right door. - - 3 Check the fusing unit, IHPU, PRCB and REDB for proper connection and correct or change as necessary. - - 4 Change TEMS1, TEMS2 or TEMS3 - - 5 Change fusing unit - - 6 Change IHPU - - 7 PRCB ICP17 conduction check - - 8 Change PRCB - - 9 Change REDB
  • Code: C392A
  • Description: Fusing sensor contamination (NC sensor)
    • While checking the contamination on the heating roller temperature sensor/1, detected temperature of the heating roller thermistor/1 exceeded the detected temperature of the heating roller temperature sensor/1 for over the predetermined value for the predetermined period of time.
  • Causes: Fusing unit Heating roller temperature sensor/1 (TEMS1) IH power supply (IHPU) DC power supply (DCPU) Printer control board (PRCB)
  • Remedy: 1 Wipe the TEMS1 clean of dirt if any. <Cleaning procedure> • Clear away a dirt or a foreign object on the sensor with a cotton swab. • When a dirt is left even if you cleaned the sensor by above procedure, clear away a dirt or a foreign object on the sensor using a cotton swab dampened with the alcohol. And, wipe off the sensor with a dry cotton swab afterwards. - - 2 Check the TEMS1 for installed position and proper connector connection. - - 3 Check the connection of the fusing unit. - - 4 Check the fusing unit, IHPU, PRCB and DCPU for proper connection and correct or change as necessary. - - 5 Change TEMS1 - - 6 Change fusing unit - - 7 PRCB ICP17 conduction check - - 8 Change PRCB
  • Code: C3B02
  • Description: IH malfunction (CPU)
    • A failure in communication with the fusing CPU continues for a predetermined period of time.
  • Causes: Fusing unit IH coil unit IH power supply (IHPU) Relay drive board (REDB) Printer control board (PRCB)
  • Remedy: 1 Check the fusing unit for correct installation (whether it is secured in position). - - 2 Check the open/close operation of the upper right door. - - 3 Check the fusing unit, degaussing coil unit, IHPU, PRCB and REDB for proper connection and correct or change as necessary. - - 4 Change fusing unit - - 5 Change IH coil unit - - 6 Change IHPU - - 7 Change PRCB - - 8 Change REDB
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