Konica-Minolta bizhub C3351
Error Codes List page 22
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- Code: CDC10
- Description: EEPROM fault 2. The engine serial number cannot be recovered.
- Causes: MFP board (MFPB)
- Remedy: 1. Check the connectors on the MFPB for proper connection and correct any faulty connection as necessary. 2. Replace MFPB.
- Code: CDF50, CDF70, CDFA0
- Description: • CDF50: ASIC image version failure • CDF70: ASIC image access failure • CDFA0: ASIC image error. Communication error is detected between the MFP board (MFPB) and the CCD board (CCDB).
- Causes: • Scanner unit • MFP board (MFPB)
- Remedy: 1. Check the connector between the scanner unit-MFPB CN23 for proper connection and correct as necessary. 2. Rewrite the firmware. 3. Replace the scanner unit. 4. Replace MFPB.
- Code: CE001 ... CE011
- Description: • CE001: Abnormal message queue • CE003: Task error • CE004: Event error • CE005: Memory access error • CE006: Header access error • CE007: DIMM initialize error • CE009: Memory resource shortage error • CE011: Config. file access error at startup of FW
- Causes: MFP board (MFPB)
- Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.
- Code: CE002
- Description: Message and method parameter failure. MFP board (MFPB) is faulty.
- Causes: • MFP board (MFPB) • Hard disk (HDD)
- Remedy: 1. Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] -> [Clear All Data]. 2. Format the hard disk. 3. Replace the hard disk. 4. Replace MFPB.
- Code: CE101
- Description: Browser finish detected. • The browser is automatically recovered (restarted) after the main body detected that the browser (separate process) has stopped with fault. • When the “Malfunction finish is detected over predetermined number of times” or “the browser task process is except in idle (printing, etc)”.
- Causes: MFP board (MFPB)
- Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.
- Code: CE201
- Description: Transmission operation log storage fault. When the transmission log storage failed, it repeats retrial until transmission operation log is stored. The trouble is detected when the retrial failed for predetermined number of times.
- Causes: MFP board (MFPB)
- Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.