Description: Transmission operation log storage fault. When the transmission log storage failed, it repeats retrial until transmission operation log is stored. The trouble is detected when the retrial failed for predetermined number of times.
Causes: MFP board (MFPB)
Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.
Code: CE301, CE302, CE303
Description: • CE301: Referring incorrect memory • CE302: Incorrect command • CE303: Finished due to error inside Qt library. Error occurred with the process inside the MFP controller.
Causes: MFP board (MFPB)
Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB. 3. Acquire the debug logs in [Service Mode] -> [Debug Settings] and analyze them.
Code: CED01
Description: The authentication application information does not exist in the hard disk/eMMC board in the enhanced server authentication state. With “Enhanced Server Authentication” set, no authentication application registration information is found in the hard disk (HDD) or the eMMC board (eMMC).
Causes: • eMMC board (eMMC) • Hard disk (HDD)
Remedy: 1. Turn OFF and ON the main power switch. 2. Check the connector from MFPB CN1-SATAB PJ1 for proper connection and correct as necessary. 3. Check the connector between SATAB PJ2-hard disk for proper connection and correct as necessary. 4. Check eMMC for proper connection and correct as necessary. 5. Logically format the hard disk. 6. Replace the hard disk. 7. If the above actions do not solve the problem, contact KM.
Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.
Code: CEEE2
Description: Scanner section malfunction. A scanner part is faulty.
Causes: • LED exposure unit • CCD unit • CCD board (CCDB)
Remedy: 1. Check the connectors on CCDB for proper connection and correct as necessary. 2. Replace the LED exposure unit. 3. Replace the CCD unit.
Code: D-1
Description: Split line detect (front side) • While recovering from the power save mode or when the main power switch and power key are ON, it detects whether or not stain exist at the original reading glass when the DF is closed. This warning will be displayed if the original is set to DF when stain exist. • The thin line detection level and the warning display can be changed by [Service Mode] -> [System 2] -> [ADF Scan Glass Contamin. Set.].
Causes: • Glass cleaning motor (M4) • Original reading glass cleaning sensor (PS12) • DF control board (DFCB)
Remedy: 1. Wipe clean the glass surface of the original reading glass. 2. Check the glass cleaning roller unit for proper installation and correct if necessary. Clean the glass cleaning roller unit if dirty. 3. Select [Service Mode] -> [System 2] -> [ADF Scan Glass Contamin. Set.], and change the setting. 4. Check the DFCB connector for proper connection and correct as necessary. 5. M4 operation check. 6. Replace the glass cleaning roller unit. 7. Replace DFCB