PrintCopy.info service

Konica-Minolta bizhub 7721

Error Codes List page 2

  • Code: C2702
  • Description: Abnormal image transfer voltage (HV)
    - The image transfer voltage remains more than 100 V continuously for a given period of time while the drum remains stationary.
  • Remedy: 1 Check the transfer roller unit for installation. 2 Change HV1. 3 Change MFPB.
  • Code: C3451
  • Description: Warming-up failure
    - The thermistor/1 (TH1) detected that the temperature of the surface of the fusing roller did not reach the specified level even after the lapse of given period of time has passed during warm-up.
  • Remedy: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
  • Code: C3452
  • Description: Warming-up failure (sub)
    - The thermistor/2 (TH2) detected that the temperature of the surface of the fusing roller did not reach the specified level even after the lapse of given period of time has passed during warm-up.
  • Remedy: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
  • Code: C3751
  • Description: Abnormally high fusing temperature (main)
    - The temperature detected by the thermistor/1 (TH1) is over the specified temperature for more than the specified period of time after power is turned ON.
  • Remedy: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
  • Code: C3752
  • Description: Abnormally high fusing temperature (sub)
    - The temperature detected by the thermistor/2 (TH2) is over the specified temperature for more than the specified period of time after power is turned ON.
  • Remedy: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
  • Code: C3851
  • Description: Abnormally low fusing temperature (main)
    - The temperature detected by the thermistor/1 (TH1) is below the specified temperature for more than the specified period of time.
  • Remedy: 1 Check the fusing unit for correct installation. 2 Check the open/close operation of the right door. 3 Check the fusing unit, DCPU and MFPB for proper connection and correct or change as necessary. 4 Change fusing unit. 5 Change MFPB. 6 Change DCPU.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us