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Error Codes List page 41

  • Code: CE002
  • Description: Message and method parameter failure. MFP board (MFPB) is faulty.
  • Causes: • MFP board (MFPB) • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524)
  • Remedy: 1. Turn OFF the main power switch and turn it ON again, and conduct the following setting. [Service Mode] -> [System 1] -> [Initialization] - > [Clear All Data]. 2. Format the hard disk. 3. Replace the hard disk. (HDD (A) / HDD (B)) 4. Replace MFPB.
  • Code: CE101
  • Description: Browser finish detected. • The browser is automatically recovered (restarted) after the main body detected that the browser (separate process) has stopped with fault. • When the “Malfunction finish is detected over predetermined number of times” or “the browser task process is except in idle (printing, etc)”.
  • Causes: MFP board (MFPB)
  • Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.
  • Code: CE201
  • Description: Transmission operation log storage fault. When the transmission log storage failed, it repeats retrial until transmission operation log is stored. The trouble is detected when the retrial failed for predetermined number of times.
  • Causes: MFP board (MFPB)
  • Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.
  • Code: CE301 ... CE305
  • Description: • CE301: Referring incorrect memory • CE302: Incorrect command • CE303: Finished due to error inside Qt library • CE304: Finished due to error outside Qt library • CE305: Program forced to stop
    Error occurred with the process inside the MFP controller.
  • Causes: MFP board (MFPB)
  • Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB. 3. Acquire the debug logs in [Service Mode] -> [Debug Settings] and analyze them.
  • Code: CED01
  • Description: The authentication application information does not exist in the hard disk/eMMC board in the enhanced server authentication state. With “Enhanced Server Authentication” set, no authentication application registration information is found in the hard disk or the eMMC board (eMMC).
  • Causes: • eMMC board (eMMC) • Hard disk (A) (HDD (A)) • Hard disk (B) (HDD (B): HD-524)
  • Remedy: 1. Turn OFF and ON the main power switch. 2. Check the connector between hard disk (A)-MFPB CN8, CN10 for proper connection and correct as necessary. 3. Check the connector between hard disk (B)-MFPB CN7, CN11 for proper connection and correct as necessary. 4. Check the connector from eMMC to MFPB for proper connection and correct as necessary. 5. Logically format the hard disk. 6. Replace the hard disk. (HDD (A) / HDD (B)) 7. If the above actions do not solve the problem, contact KM.
  • Code: CEEE1, CEEE3
  • Description: • CEEE1: MFP board (MSC) malfunction • CEEE3: MFP board (ENG) malfunction
    MFP board (MFPB) is faulty.
  • Causes: MFP board (MFPB)
  • Remedy: 1. Check the connectors on MFPB for proper connection and correct as necessary. 2. Replace MFPB.
Error Code
Service Mode, Troubleshooting
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