Remedy: Web Cleaner 1 Clear the Web End Error in any of Service Modes 5-9E to A0 at first. (See NOTE on the page 8-110 for the detail.) After that check if the web is remaining or not. Is the Web ended? Yes Measure the thickness of Web roll, and input that value in the Service Mode 5-A1. No Replace the Web. Set the Web Operation Time back to 0hour 0minute 0second in the Service Mode 5-A0. Harness 2 Is the harness connected to each Web Sensor (PH40) and Main Control PCB (PW11520)? No Connect it. Installation of Web roll 3 Is the Web roll correctly installed? No Install it correctly. Web Sensor (PH40) 4 Check the input signal from the Web Sensor (signal code 36) in the Input/Output Checking Mode of Service Mode. Does the status change when the actuator block the sensor light? No Replace the Web Sensor. Main Control PCB (PW11520) 5 Can the error be fixed by replacing the Main Control PCB? Yes OK
Code: E-13
Description: Paper Feed Motor Error
Causes: Paper Feed Motor Control Signal (PFMTR) and Paper Feed Motor Synchronous Signal (PFMTR_LD) do not synchronize each other for a decided time.
Remedy: Harness 1 Is the harness connected to each Paper Feed Motor, Paper Feed Motor Controller PCB and DC Driver PCB? No Connect it. Paper Feed Motor (M2) Or Paper Feed Motor Controller PCB (TP0362) 2 Can the Paper Feed Motor (signal code : 84) be operated properly in the Function Checking Mode of Service Mode? No Replace either Paper Feed Motor or Paper Feed Motor Controller PCB. Main Control PCB (PW11520) 3 Can the error be fixed by replacing the Main Control PCB? Yes OK
Code: E-14
Description: Fuser Motor Error
Causes: Fuser Motor Control Signal (FUMTR) and Fuser Motor Synchronous Signal (FUMTR_LD) do not synchronize each other for a decided time.
Remedy: Harness 1 Is the harness connected to each Fuser Motor, Fuser Motor Controller PCB and DC Driver PCB? No Connect it. Fuser Motor (M5) Or Fuser Motor Controller PCB (TP0362) 2 Can the Fuser Motor (signal code : 87) be operated properly in the Function Checking Mode of Service Mode? No Replace either Fuser Motor or Fuser Motor Controller PCB. Main Control PCB (PW11520) 3 Can the error be fixed by replacing the Main Control PCB? Yes OK
Code: E-16
Description: Wire Cleaning Error
Causes: Over-current can not be detected although 90 seconds has passed since the Wire Cleaning Motor had started to work.
Remedy: Harness 1 Is the harness connected between Wire Cleaning Motor, and DC Driver PCB? No Connect it. Wire Cleaning Motor (M9) 2 Can the Wire Cleaning Motor (signal code : 6C) be operated properly in the Function Checking Mode of Service Mode? No Replace the Wire Cleaning Motor. Screw Shaft of Image Corona 3 Is the Screw Shaft of Image Corona dirty or transformed? (In this case an over load is detected.) Yes Clean or replace the Screw Shaft. DC Driver PCB (PW7755) 4 Can the error be fixed by replacing the DC Driver PCB? Yes OK Main Control PCB (PW11520) 5 Can the error be fixed by replacing the Main Control PCB? Yes OK
Code: E-21
Description: Fuser Thermostat Error
Causes: Thermostat is open-circuited.
Remedy: Harness 1 Is the harness connected to each Thermostat, AC Circuit Board 2 and Main Control PCB? No Connect it. Thermostat 2 Is the Thermostat open circuited? Yes Replace the Thermostat. (PW4210) 3 Does J107-1 on the AC Circuit Board 2 show 24V? And does J106-7 on the AC Circuit Board 2 show 0V? No Replace the AC Circuit Board 2. Main Control PCB (PW11520) 4 Can the error be fixed by replacing the Main Control PCB? Yes OK
Code: E-23
Description: LED Head Cleaning Error
Causes: Over-current can not be detected although 90 seconds has passed since the LED Cleaning Motor had started to work.
Remedy: Harness 1 Is the harness connected between LED Cleaning Motor and DC Driver PCB? No Connect it. LED Cleaning Motor (M8) 2 Can the LED Cleaning Motor (signal code : 83) be operated properly in the Function Checking Mode of Service Mode? No Replace the LED Cleaning Motor. Screw Shaft of LED Head 3 Is the Screw Shaft of LED Head Dirty or transformed? (In this case an over load is detected.) Yes Clean or replace the Screw Shaft. DC Driver PCB (PW7755) 4 Can the error be fixed by replacing the DC Driver PCB? Yes OK Main Control PCB (PW11520) 5 Can the error be fixed by replacing the Main Control PCB? Yes OK