Causes: The Main Motor Output Detection Signal (MAINM_LD) continues to be “H” for 3 seconds or longer when the Main Motor is rotating.
Remedy: Wires 1 Is the wire between Main Motor and PW11720 PCB connected properly? No Connect it properly. DC Power Supply (DCP1) or Fuse 2 Confirm that the machine is turned on, and then check the voltage of the orange line (J220-5). Is it 24V? No Replace the DC Power Supply if there is no problem with the wires. Confirm that the machine is turned off, and then check whether or not each Fuse is broken. Is any Fuse broken? Yes Replace the Fuse. Main Motor (M1) 3 Check the operation of Main Motor in the Operation Check Mode of the Service Mode. Device Code : 00 (Main Motor) Does the Main Motor operate correctly? No Replace the Main Motor.
Code: E-0013
Description: Paper Tray Motor Error
Causes: The Paper Tray Motor Output Detection Signal (CSETM_LD) continues to be “H” for 3 seconds or longer when the Paper Tray Motor is rotating.
Remedy: Wires 1 Is the wire between Paper Tray Motor and PW11720 PCB connected properly? No Connect it properly. DC Power Supply (DCP1) or Fuse 2 Confirm that the machine is turned off, and then check whether or not each Fuse is broken. Is any Fuse broken?
Code: E-0020
Description: Counter Error
Causes: The Counter Connection Detection Signal (COUNT_OPN) continues to be “L” for 1 second or longer after turning on.
Remedy: Service Mode 1 Has the setting of Adjustment Mode Item No.753 set to “1” ? Yes Set it to “0”.
Code: E-0031
Description: Image Corona Output Error
Causes: The Image Corona Output Detection Signal (IM_LD) continues to be “L” for 1 second or longer when the Image Corona is ON.
Remedy: Wire 1 Are wires among Image Corona, HV Power Supply PCB and PW11720 PCB connected properly? No Connect them properly. 2 (For Image Corona / Cleaning Roller only) Is the spring on the left bottom of the Process Unit OK? No Correct it properly. Image Corona (E-0031) 3 Is the Image Corona dirty? Yes Clean each Corona Wire, Grid Plate and housing. Is the Corona Wire broken? Yes Replace the Corona Wire. Cleaning Roller (E-0031) 4 Does the bias terminal plate touch to Cleaning Roller shaft properly? No Remove and reapply conductive grease to Cleaning Roller shaft. Relocate the bias terminal plates properly. Is grease applied enough? No Remove and reapply conductive grease to Cleaning Roller shaft. Transfer Corona (E-0033) 5 Is the Transfer Corona dirty? Yes Clean each Corona Wire and housing. Is the Corona Wire broken? Yes Replace the Corona Wire. Separation Corona (E-0032) 6 Is the Separation Corona dirty? Yes Clean each Corona Wire and housing. Is the Corona Wire broken? Yes Replace the Corona Wire. HV Power Supply 7 Can you fix the problem if you replace the HV Power Supply? Yes OK
Code: E-0032
Description: Separation Corona Output Error
Causes: The Separation Corona Output Detection Signal (AC_LD) continues to be “L” for 1 second or longer when the Separation Corona is ON.
Remedy: Wire 1 Are wires among Image Corona, HV Power Supply PCB and PW11720 PCB connected properly? No Connect them properly. 2 (For Image Corona / Cleaning Roller only) Is the spring on the left bottom of the Process Unit OK? No Correct it properly. Image Corona (E-0031) 3 Is the Image Corona dirty? Yes Clean each Corona Wire, Grid Plate and housing. Is the Corona Wire broken? Yes Replace the Corona Wire. Cleaning Roller (E-0031) 4 Does the bias terminal plate touch to Cleaning Roller shaft properly? No Remove and reapply conductive grease to Cleaning Roller shaft. Relocate the bias terminal plates properly. Is grease applied enough? No Remove and reapply conductive grease to Cleaning Roller shaft. Transfer Corona (E-0033) 5 Is the Transfer Corona dirty? Yes Clean each Corona Wire and housing. Is the Corona Wire broken? Yes Replace the Corona Wire. Separation Corona (E-0032) 6 Is the Separation Corona dirty? Yes Clean each Corona Wire and housing. Is the Corona Wire broken? Yes Replace the Corona Wire. HV Power Supply 7 Can you fix the problem if you replace the HV Power Supply? Yes OK
Code: E-0033
Description: Transfer Corona Output Error.
Causes: The Transfer Corona Output Detection Signal (TR_LD) continues to be “L” for 1 second or longer when the Transfer Corona is ON.
Remedy: Wire 1 Are wires among Image Corona, HV Power Supply PCB and PW11720 PCB connected properly? No Connect them properly. 2 (For Image Corona / Cleaning Roller only) Is the spring on the left bottom of the Process Unit OK? No Correct it properly. Image Corona (E-0031) 3 Is the Image Corona dirty? Yes Clean each Corona Wire, Grid Plate and housing. Is the Corona Wire broken? Yes Replace the Corona Wire. Cleaning Roller (E-0031) 4 Does the bias terminal plate touch to Cleaning Roller shaft properly? No Remove and reapply conductive grease to Cleaning Roller shaft. Relocate the bias terminal plates properly. Is grease applied enough? No Remove and reapply conductive grease to Cleaning Roller shaft. Transfer Corona (E-0033) 5 Is the Transfer Corona dirty? Yes Clean each Corona Wire and housing. Is the Corona Wire broken? Yes Replace the Corona Wire. Separation Corona (E-0032) 6 Is the Separation Corona dirty? Yes Clean each Corona Wire and housing. Is the Corona Wire broken? Yes Replace the Corona Wire. HV Power Supply 7 Can you fix the problem if you replace the HV Power Supply? Yes OK