Causes: 1. Either Paper Entry Sensor Signal (P_ENTR) or Paper Gate Sensor Signal (P_GATE) is L at the time you turn on the machine. 2. The Paper Gate Sensor Signal (P_GATE) does not change from H to L within a specified time since the machine has started feeding the roll paper from the specified position.
Remedy: Jam 1 Did a jam occur at the Internal Feeder Area? Yes Remove the paper. Sensors (PH5 and PH6) 2 Select the Input / Output Checking Mode, and check whether or not the following sensors work properly. 1. Paper Entry Sensor (PH5) (Signal Code is “1A”.) 2. Paper Registry Sensor (PH6) (Signal Code is “1B”.) Is the status “H” when each sensor does not detect the paper? And is it “L” when each sensor detects the paper? No 1. Check the wire of sensor of which status is abnormal. 2. If the wire has no problem, replace the sensor with the new one. Driving part 3 Select the Function Checking Mode, and try to make the following parts work alone. 1. Paper Gate Clutch (MC3) (Signal Code is “6B”.) And also, check whether or not the following parts work by just looking while making a print. 2. Main Motor 3. Roll Feed Motor Is there any part that does not work? Yes Replace the defective part with the new one.
Code: J-12
Description: Separation Area Jam
Causes: 1. The Paper Separation Sensor Signal (P_SEPR) is L at the time you turn on the machine. 2. The Paper Separation Sensor Signal (P_SEPR) does not change from H to L within a specified time since the machine has restarted feeding the paper from the specified position during printing.
Remedy: Jam 1 Did a jam occur at the Separation Area? Yes Remove the paper. Sensor (PH7) 2 Select the Input / Output Checking Mode, and check whether or not the following sensor work properly. 1. Paper Separation Sensor (Signal Code is “1C”.) Is the status “H” when the sensor does not detect the paper? And is it “L” when the sensor detects the paper? No 1. Check the wire of sensor. 2. If the wire has no problem, replace the sensor with the new one. Tr / Sep Corona 3 Is the Corona Head set? No Set the Corona Head properly. Is the Corona wire broken? Yes Replace the Corona wire. High Voltage Power Supply 4 Is the High Voltage (HV3) applied properly? No Replace HV Power Supply.
Code: J-13
Description: Exit Area Jam (Delay)
Causes: The Paper Exit Sensor Signal (P_EXIT) does not change from H to L within a specified time since the machine has restarted feeding the paper from the paper stop position during printing.
Remedy: Jam 1 Did a jam occur at the Exit Area? Yes Remove the paper. Sensor (PH8) 2 Select the Input / Output Checking Mode, and check whether or not the following sensor work properly. 1. Paper Exit Sensor (PH8) (Signal Code is “1D”.) Is the status “L” when the sensor does not detect the paper? And is it “H” when the sensor detects the paper? No 1. Check the wire of sensor. 2. If the wire has no problem, replace the sensor with the new one.
Code: J-14
Description: Exit Area Jam (Stay)
Causes: 1. The Paper Exit Sensor Signal (P_EXIT) is L at the time you turn on the machine. 2. The Paper Exit Sensor Signal (P_EXIT) once changes from H to L during printing. But after that it does not change from L to H within a specified time since the Paper Gate Sensor Signal (P_GATE) has changed from L to H.
Remedy: Jam 1 Did a jam occur between Separation Area and Exit Area? Yes Remove the paper. Sensor (PH8) 2 Select the Input / Output Checking Mode, and check whether or not the following sensor work properly. 1. Paper Exit Sensor (PH8) (Signal Code is “1D”.) Is the status “L” when the sensor does not detect the paper? And is it “H” when the sensor detects the paper? No 1. Check the wire of sensor. 2. If the wire has no problem, replace the sensor with the new one.
Code: J-21
Description: Outer Device Jam (Delay)
Causes: After the Paper reached to the Exit Sensor, when “paper existence signal” is not received from the Outer Device (Auto Stacker, Folder etc.) within the specified time.
Remedy: Jam 1 Did a jam occur between the Optional Device (Auto Stacker, Folder etc.) and Exit Area? Yes 1. Remove the paper. 2. Adjust the height of the Outer Device. Transmission PCB (PW5490) Reception PCB (PW5491) 2 Try to replace each Transmission PCB and Reception PCB. Can you fix the problem? Yes OK No Replace the DC Controller PCB with the new one.
Code: J-22
Description: Outer Device Jam (Stay)
Causes: After the Paper left the Exit Sensor, when “paper notexistence signal” is not received from the Outer Device (Auto Stacker, Folder etc.) within the specified time.
Remedy: Jam 1 Did a jam occur between the Outer Device (Auto Stacker, Folder etc.) and Exit Area? Yes 1. Remove the paper. 2. Adjust the height of the Outer Device.