Remedy: Turn the product off, then on. Ensure that the three printbar flex cables are inserted correctly in the main PCA.. If any of the printbar flex cables are damaged, replace them. Order part number CN459-60407. Replace the printbar. The main PCA could be defective (rare).
Code: 0xC6FDxx15
Description: Pen too cold
Remedy: Turn the product off, then on. Ensure that the three printbar flex cables are inserted correctly in the main PCA.. If any of the printbar flex cables are damaged, replace them. Order part number CN459-60407. Replace the printbar. The main PCA could be defective (rare).
Code: 0xC6FDxx15
Description: Pen too cold
Remedy: Wait for the printhead to warm up. This can take up to four hours. Replace the printbar.
Code: 0xC714xx20
Description: Pen VDD short low
Remedy: Turn the product off, then on. Ensure that the three printbar flex cables are inserted correctly in the main PCA.. If any of the printbar flex cables are damaged, replace them. Order part number CN459-60407. Replace the printbar. The main PCA could be defective (rare).
Code: 0xC714xx21
Description: Pen VDD short high
Remedy: Turn the product off, then on. Ensure that the three printbar flex cables are inserted correctly in the main PCA.. If any of the printbar flex cables are damaged, replace them. Order part number CN459-60407. Replace the printbar. The main PCA could be defective (rare).
Code: 0xC714xx22
Description: Pen VDD expected on
Remedy: Turn the product off, then on. Ensure that the three printbar flex cables are inserted correctly in the main PCA.. If any of the printbar flex cables are damaged, replace them. Order part number CN459-60407. Replace the printbar. The main PCA could be defective (rare).