Description: Carriage PCA electronics error. The main components in the carriage PCA are not responding
Causes: Carriage PCA damaged. Power not reaching the carriage PCA. Tariling cable (data) damaged.
Remedy: Call agent: • Restart the printer. Service engineer: 1. Change the Carriage PCA (80% probability). We recommend to change ONLY this part on the 1st visit, and if it doesn't work follow the troubleshooting below. See Carriage PCA. 2. If the issue is not fixed: 2.1. Check that the trailing cable is well connected and not damaged. 2.2. If the power LED (add picture) is ON, the power is reaching the carriage PCA --> the power trailing cable is OK. 2.1.1. Change the Engine PCA. See Engine PCA. 2.1.2. If the Engine PCA does not fix the issue, change the trailing cable. 2.3. If the power LED is OFF, the power is not reaching the carriage: 2.3.1. Check that the POWER trailing cable is not damaged and is well connected to the Carriage and the Interconnect PCA. 2.3.2. Disconnect the trailing cable from the Interconnect PCA and check with a multimeter at the interconnect PCA that there is power in the connector. 2.3.2.1. If there is power at the interconnect PCA connector, then, change the trailing cable. 2.3.2.2. If there is no power at the interconnect PCA connector, then, change the interconnect PCA. See Interconnect PCA.
Code: 03.10
Description: Power Supply error. A problem has been detected in the Power Supply
Causes: Power supply damaged. The 24/42V tensions are switched off. The "digital rails" fan has stopped. The "analog rails" fan has stopped. The voltage supplied to the carriage is out of specs. Problems with 5V line. Problems with 12V lin.e Problems with 42V line.
Remedy: Call agent: 1. Restart the printer. 2. Check the power supply LEDs status. If the blue LED is on (Digital rails OK but Analog rails not OK). Service engineer: 1. If the Power Supply Unit's blue LED is on, replace the PrintMech PCA. See PrintMech PCA. 2. Otherwise, replace the Power Supply Unit. See Power Supply Unit (PSU).
Code: 03.20:01
Description: Air Curtain and Printzone Heaters Control PCA with no voltage detected
Causes: Main PSU to Air Curtain and Printzone Heaters Control PCA.
Remedy: Call agent: • Restart the printer. Service engineer: 1. Reseat/Replace Main PSU to Air Curtain and Printzone Heaters Control PCA Cable. 2. Replace Air Curtain and Printzone Heaters Control PCA. 3. Replace Main PSU (very low probability).
Code: 03.21:01
Description: Air Curtain and Printzone Heaters Control PCA undervoltage detected
Causes: Air Curtain and Printzone Heaters Control PCA undervoltage.
Remedy: • Reseat both Power Cords and ensure that input voltage is within specifications (180-264Vac).
Code: 03.22:01
Description: Air Curtain and Printzone Heaters Control PCA overvoltage detected
Causes: Air Curtain and Printzone Heaters Control PCA overvoltage.
Remedy: • Reseat both Power Cords and ensure that input voltage is within specifications (180-264Vac).
Code: 05.1:10
Description: CPU fan stopped or burnt
Causes: CPU fan is stopped or damaged.
Remedy: Call agent: • Switch the power off at the rear of the printer, wait briefly, then switch it back on again. Service engineer: • Replace Formatter. See Formatter PCA.