HP LaserJet M42523 MFP
Error Codes List page 2
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- Code: A2-2110
- Display: A2-2110, Error: #A2-2110 / Fan Failure: #A2-2110. Turn off then on. Call for service if the problem persists
- Description: Fuser fan does not operate.
- Remedy: 1. Turn the printer off then on.2. If the error persists, send an on-site technician to perform the remaining steps.3. Turn the printer off.4. Remove the rear cover.5. Check if the fuser fan connector is connected to the main board correctly. 6. If the connection is OK, replace the Fuser Fan (HP Part #: SAM-JC31–00160A).
- Code: A3-3311, A3-3312, A3-3320
- Display: A3-3311, A3-3312, A3-3320, A3-3411, A3-3412 Sensor errors
- Description: –A3-3311, Error: #A3-3311 / Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem persists–A3-3312, Error: #A3-3312 / Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem persists–A3-3320, Not proper Room Temp / The room temperature is not suitable for this set use. Please adjust room temperature–A3-3411, Error: #A3-3411 / Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem persists–A3-3412, Error: #A3-3412 / Sensor Failure: #A3-3412. Turn off then on. Call for service if the problem persists
Temperature/Humidity sensor is defective. - Remedy: 1. Turn the printer off then on.2. If the error persists, send an on-site technician to perform the remaining steps.3. Remove the left cover. 4. Measure the resistance value of the connector at both ends.› If the values is not in 10KOm +- 1% (@ 25 C), replace the Temp./humidity Sensor (HP Part #: SAM-JC66.03969A). 5. If the sensor is normal, replace the Main Board PBA: M436n/M436dn SAM-JC92–02607G M436nda SAM-JC92–02607H
- Code: A3-3411, A3-3412
- Display: A3-3311, A3-3312, A3-3320, A3-3411, A3-3412 Sensor errors
- Description: –A3-3311, Error: #A3-3311 / Sensor Failure: #A3-3311. Turn off then on. Call for service if the problem persists–A3-3312, Error: #A3-3312 / Sensor Failure: #A3-3312. Turn off then on. Call for service if the problem persists–A3-3320, Not proper Room Temp / The room temperature is not suitable for this set use. Please adjust room temperature–A3-3411, Error: #A3-3411 / Sensor Failure: #A3-3411. Turn off then on. Call for service if the problem persists–A3-3412, Error: #A3-3412 / Sensor Failure: #A3-3412. Turn off then on. Call for service if the problem persists
Temperature/Humidity sensor is defective. - Remedy: 1. Turn the printer off then on.2. If the error persists, send an on-site technician to perform the remaining steps.3. Remove the left cover. 4. Measure the resistance value of the connector at both ends.› If the values is not in 10KOm +- 1% (@ 25 C), replace the Temp./humidity Sensor (HP Part #: SAM-JC66.03969A). 5. If the sensor is normal, replace the Main Board PBA: M436n/M436dn SAM-JC92–02607G M436nda SAM-JC92–02607H
- Code: C1-1110, C1-111A
- Display: C1-1110, C1-111A Toner error
- Description: –C1-1110, Prepare new toner / Prepare new toner cartridge–C1-111A, Shake toner cart. / Shake toner cartridge and then install. Replace toner cartridge if the problem persists
Toner remaining is 5 ~ 30% of its life. - Remedy: 1. Check the life remaining of the toner cartridge.2. Open the front cover. 3. Take out the toner cartridge. 4. Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge. 5. Reinstall the toner cartridge. 6. If the toner cartridge yield is expired, have the customer purchase a new toner cartridge (HP Part #: CF-256A).
- Code: C1-1140, C1-1160, C1-1170
- Display: C1-1140, C1-1160, C1-1170 Toner errors
- Description: – C1-1140, Replace new toner / End of life, Replace with new toner cartridge – C1-1160, Replace new toner / Replace with new toner cartridge – C1-1170, Replace new toner / End of life, Replace with new toner cartridge
The toner cartridge is at the end of its life. - Remedy: 1. Check the life remaining of the toner cartridge. 2. If the toner cartridge yield is expired, have the customer purchase a new toner cartridge (HP Part #: CF-256A).
- Code: C1-1313, C1-1314
- Display: C1-1313, C1-1314 Errors
- Description: – C1-1313, Shake toner cart. / Shake toner cartridge and then install. Call for service if the problem persists – C1-1314, Remove seal tape / Did not supply enough toner. Remove seal tape of toner cartridge or shake it. Call for service if the problem persists
Toner supply is inefficient or abnormal. - Remedy: 1. Turn the printer off. 2. Open the front cover. 3. Take out the toner cartridge. 4. Shake the toner cartridge horizontally to distribute the toner evenly inside the cartridge. 5. Check if the seal tape is removed. If not, remove it. 6. If the error persists, send an on-site technician to perform the remaining steps. 7. Remove the rear cover. 8. From the control panel, enter Tech Mode and run the toner drive motor test: Menu > # > 10043616 > Menu > Tech Menu > Diagnostics > Engine > Test Routines > 111.Toner > 0030. Supply Mot K £ If the test fails, replace the Toner Drive Motor (HP Part #: SAM-JC31.00078A). 9. If the problem persists, replace the toner cartridge (HP Part #: CF256A-67901).