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HP LaserJet M401a Pro 400

Error Codes List page 1

  • Code: 10.x000
  • Display: 10.x000 Supply Errorrror
  • Description: The toner cartridge memory chip cannot be read or is missing. • 10.0000 = memory chip error • 10.1000 = memory chip is missing
  • Remedy: Reinstall the toner cartridge. Turn the product off and then on. If the message persists, replace the toner cartridge.
  • Code: 13.0000
  • Display: 13.0000
  • Description: Paper jam
  • Remedy:
  • Code: 20.0000
  • Display: 20.0000
  • Description: Memory out
  • Remedy:
  • Code: 21.0000
  • Display: 21.0000
  • Description: Page misfeed or mispick
  • Remedy:
  • Code: 41.2000
  • Display: 41.2000
  • Description: Beam detect malfunction
  • Remedy:
  • Code: 41.3000
  • Display: 41.3000
  • Description: Unexpected size
  • Remedy:
Error Code
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