Display: 98.00.04 Corrupt data in the job data volume
Description: Data corrupt has occurred in the job data volume.
Remedy: 1. Turn the product off, and then on. 2. Rerun the file erase function.
Code: 98.01.00
Display: 98.00.01 or 98.01.00 Corrupt data in firmware volume
Description: Data corrupt has occurred in the firmware volume.
Remedy: 1. Turn the product off, and then on. 2. Use the Clean Disk item in the Preboot menu. 3. Reload the firmware.
Code: 99.00.01
Display: 99.00.01 Upgrade not performed file is corrupt
Description: A remote firmware upgrade (RFU) was not performed. This is a CRC error in the firmware image (bad image).
Remedy: Download the RFU file, and then attempt the upgrade again.
Code: 99.00.02
Display: 99.00.02 Upgrade not performed timeout during receive
Description: A remote firmware upgrade (RFU) was not performed. The issue is an I/O timeout when reading the header number and size. It indicates a problem with the network environment, not the product.
Remedy: The most common cause is an issue with the network environment. Make sure that there is a good network connection to the product, and then attempt the firmware upgrade again, or upgrade using the USB walk-up port.
Code: 99.XX.YY
Display: 99.XX.YY
Description: A message of this form indicates a firmware installation error.