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HP DesignJet 1055CM

Error Codes List page 1

  • Code: 0000D8
  • Description: External Library Error.
  • Remedy: Power the Printer OFF and ON again to see if the System Error disappears. If the Error Code reappears, then report the error to the HP response Center or the nearest HP Support Office, stating the following information.
  • Code: 010020
  • Description: Firmware DIMM Test failure.
  • Remedy: •Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reseat the Firmware DIMM, reconnect the power cord and power On the Printer. •If the Error Code appears again, switch the Power OFF from the back of the Printer, disconnect the power cord and Replace the Firmware DIMM. Reconnect the power cord and power On the Printer and check if the Error Code has been resolved. •If the System Error continues, replace the Electronics Module.
  • Code: 010021
  • Description: Memory DRAM DIMM Test failure.
  • Remedy: •Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reseat the DRAM DIMMs (Memory Modules), reconnect the power cord and power On the Printer. •If the Error Code appears again, switch the Power OFF, disconnect the power cord and Replace the Flash DIMMs (Memory Modules). Reconnect the power cord and power On the Printer and check if the Error Code has been resolved. •If the Error Code continues, replace the Electronics Module.
  • Code: 010023
  • Description: EEROM Test failure.
  • Remedy: •Clear the EEROM and turn the Printer OFF and ON again from the back of the Printer. If after clearing the EEROM, the Error Code disappears, make sure you perform the Calibrations Backup . •If the Error Code continues, replace the Electronics Module.
  • Code: 01002D
  • Description: The Main PCA cannot communicate with the Carriage.
  • Remedy: Perform the Electronic Systems Test.
  • Code: 010040
  • Description: Error in Paper-axis Encoder quadrature.
  • Remedy: •Check that the Paper-Axis Motor cable is NOT broken or damaged. •Check that the Paper-Axis Motor cable is correctly connected.• Replace the Paper-Axis Motor .• If the Error Code continues, replace the Electronics Module
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