Description: The printer's internal clock is not working correctly. Printing can continue, but you are prompted to set the date and time each time you turn the printer on.
Dead real-time clock
Remedy: Turn the printer off and then on. If the error persists, replace the formatter.
Code: 13.XX.YY
Display: 13.XX.YY DUPLEX JAM INSIDE FRONT DOOR
Description: A jam has occurred inside the front door.
Remedy: Open the front door and clear the jam.
Code: 13.XX.YY
Display: 13.XX.YY DUPLEX PATH JAM FRONT DOOR
Description: A jam has occurred in the duplex output area inside the front door.
Remedy: Open the front door and clear the jam.
Code: 13.XX.YY
Display: 13.XX.YY FUSER JAM INSIDE TOP COVER
Description: A jam has occurred in the fuser.
Remedy: Open the top cover and clear the jam. CAUTION The fuser is hot. Wait 10 minutes for it to cool.
Code: 13.XX.YY
Display: 13.XX.YY JAM IN TRAY 1
Description: A page is jammed in the multipurpose tray.
Remedy: Clear the jam, and then press OK.
Code: 13.XX.YY
Display: 13.XX.YY JAM IN TRAY X
Description: A page is jammed in tray 2.
Remedy: Remove tray 2, clear the jam, and then reinstall tray 2.