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HP Color LaserJet CM1017 MFP

Error Codes List page 1

  • Code: -
  • Display: 55.0 Error
  • Description: DC controller error. The device has experienced an internal hardware error.
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: -
  • Display: 57 Fan Error
  • Description: The device has experienced a problem with its internal fan.
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: -
  • Display: 59 motor error
  • Description: The device has experienced an internal hardware error.
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: -
  • Display: Device error.
  • Description: An internal error occurred in the device.
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: -
  • Display: Door open
  • Description: The MFP door is open.
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
  • Code: -
  • Display: Engine communication
  • Description: The device experienced an internal communication error.
  • Remedy: 1. Power-cycle the MFP. 2. Verify that the flat-flex cable connecting the DC controller to the formatter is securely connected. 3. If the message persists, replace the DC controller. 4. Perform post-repair tests #1 and #2. 5. If the message persists, replace the whole MFP.
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