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HP Color LaserJet 8550

Error Codes List page 12

  • Code: 66.11.03
  • Display: 66.11.03 INPUT DEVICE FAILURE CHECK CABLES AND CYCLE POWER
  • Description: Indicates a 2,000-sheet input unit lifting and feed motor error.
  • Remedy: 1 Verify that the c-link and power cables are connected. 2 Turn the printer off and on to reset the printer. 3 Verify that there are no objects in the left side of the tray. 4 Verify that the lifting plate moves freely by hand. 5 Verify that the paper size plates are installed correctly, and that they are not bent. 6 Replace the paper deck drive assembly bushing. 7 Replace the paper deck drive assembly. 8 Check that the paper tray raised sensor (PS34) is working properly (perform a sensor test). 9 Check for proper installation of the pick-up roller. 10 Check pick-up assembly cabling. 11 Replace the pick-up assembly.
  • Code: 66.22
  • Display: 66.22.<xx> OUTPUT DEVICE FAILURE CHECK CABLES AND CYCLE POWER
  • Description: Indicates a multi-bin mailbox error. <xx> = Error code from the optional device
  • Remedy: 1 Verify that the c-link and power cables are connected. 2 Turn the printer off and on to reset the printer. 3 Replace the C-link cables. 4 Replace the multi-bin mailbox controller board PCA.
  • Code: 66.22.08
  • Display: 66.22.08 OUTPUT DEVICE FAILURE CHECK CABLES AND CYCLE POWER
  • Description: Indicates a multi-bin mailbox flipper motor error.
  • Remedy: 1 Verify that the c-link and power cables are connected. 2 Turn the printer off and on to reset the printer. 3 Check for jams in the flipper assembly area. 4 Replace the flipper assembly. 5 Replace the multi-bin mailbox controller board PCA.
  • Code: 66.22.09
  • Display: 66.22.09 OUTPUT DEVICE FAILURE CHECK CABLES AND CYCLE POWER
  • Description: Indicates a multi-bin mailbox external memory error.
  • Remedy: 1 Verify that the c-link and power cables are connected. 2 Turn the printer off and on to reset the printer. 3 Replace the multi-bin mailbox controller board PCA.
  • Code: 67
  • Display: 67.<x> ERROR POWER CYCLE
  • Description: Indicates an electronic controller error. <x> = Description: 1 = Controller board error 2 = Controller board IC malfunction 3 = Internal communication malfunction
  • Remedy: 1 Turn the printer off and on to reset the printer. 2 Replace the controller board.
  • Code: 68
  • Display: 68 NVRAM ERROR SETTINGS CHANGED
  • Description: Indicates that a recoverable error has been detected in the NVRAM. Values for some NVRAM settings were found to be illegitimate in form and were set back to their default value.
  • Remedy: 1 Verify the printer control panel settings. One or more fields have been reset to their factory defaults during the error recovery. 2 Perform a factory defaults reset. 3 Perform a cold reset
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