Description: HP 3700 only. There is a jam in the duplex path or the paper access plate in the duplex area needs to be closed.
Remedy: Press ? for help. or Remove Tray 2 then clear the paper jam in the duplex path or close the paper access plate in the duplex area. Note: If Jam Recovery is set to OFF some pages will not be reprinted. Re-send the missing pages.
Code: 13.XX.YY
Display: 13.XX.YY JAM INSIDE LOWER REAR DOOR
Description: A page is jammed in the lower rear door (rear output bin).
Remedy: Press ? for help
Code: 13.XX.YY
Display: 13.XX.YY JAM INSIDE UPPER REAR DOOR
Description: There is a jam inside the upper rear door, the upper rear door was opened during printing, or the door has been left open and a print job was sent to the printer.
Remedy: Close the upper rear door. Press ? for help.
Code: 13.XX.YY
Display: 13.XX.YY JAM IN TRAY 1
Description: A page is jammed in the multipurpose tray.
Remedy: Press ? for help. Note: If Jam Recovery: OFF some pages will not be reprinted. Re-send the missing pages.
Code: 13.XX.YY
Display: 13.XX.YY JAM IN TRAY X
Description: A page is jammed in tray X.
Remedy: Press for help. Note: If Jam Recovery is set to OFF some pages will not be reprinted. Re-send the missing pages.
Code: 20
Display: 20 INSUFFICIENT MEMORY
Description: The printer has received more data from the computer than fits in available memory.
Remedy: 1. Press OK to continue printing. Note: A loss of data will occur. 2. Reduce the complexity of the print job to avoid this error. 3. HP 3700 only - Add additional memory to allow printing of more complex pages. 4. HP 3500 only - on the printer driver, set Raster Compression on the Advanced tab to Maximum.