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Epson SureColor T3470

Error Codes List page 3

  • Code: 00113F
  • Description: CR Motor Lock Error
    The CR Motor was driven at a speed abnormally slower than a predetermined one during operation.
  • Causes: • CR Encoder cable abnormality (connection, broken)
    • CR Motor cable abnormality (connection, broken)
    • Load abnormality
    • CR Encoder failure
    • CR Motor failure
    • Cover Open Sensor cable abnormality (connection, broken)
    Parts/Components to be checked
    1. CR Encoder
    2. CR Motor
    3. Printer Cover Open Sensor
    4. IH Cover Open Sensor
    5. Maintenance Cover Open Sensor
    6. Manual Insertion Cover Sensor/Roll Cover Sensor
  • Remedy: 1 Check the Encoder Board and CR Sub Board cable connection • Check both Encoder Board and CR Sub Board connection state. If there is any abnormality, connect it again. Does the product recover from the error?
    Y: End
    N: Go to step 2
    Check the CR Motor cable connection • Check the CR Motor connection state. If there is any abnormality, connect it again. Does the product recover from the error?
    Y: End
    N: Go to step 3
    3 Check the Cover Open Sensor cable connection • Check each Cover Open Sensor connection state. If there is any abnormality, connect it again. Does the product recover from the error?
    Y: End
    N: Go to step 4
    4 Replace the Encoder Board Does the product recover from the error?
    Y: End
    N: Go to step 5
    5 Replace the CR Motor Does the product recover from the error?
    Y: End
    N: Go to step 6
    6 Replace the Cover Open Sensor Does the product recover from the error?
    Y: End
    N: Escalate to person in charge
  • Code: 001228
  • Description: PF Motor Overcurrent Error
    The number of occurrences of overcurrent to the PF Motor has reached a predetermined limit.
  • Causes: • PF Motor failure
    • PF Belt state abnormality (tension, installation position)
    • PF Motor cable abnormality (connection, broken)
    • Misreading of PF Scale (scratch, dirt)
    Parts/Components to be checked
    1. PF Motor
    2. PF Belt
    3. PF Scale
    4. PF Encoder
    5. CR Sub Board
    6. Main Board
    7. Sub Board B
  • Remedy: 1 Check the PF Motor operation state • When the PF Motor is malfunctioning, replace it. Does the product recover from the error?
    Y: End
    N: Go to step 2
    2 Check the PF Belt state • Check if the PF Belt is installed properly. If not, install it again. • Check if the PF Belt tension is in the standard range. If not, perform PF Timing Belt Tension Adjustment. Does the product recover from the error?
    Y: End
    N: Go to step 3
    3 Check the PF Motor cable connection • Check the PF Motor connection state. If there is any abnormality, connect it again. Does the product recover from the error?
    Y: End
    N: Go to step 4
    4 Check the PF Scale state • Check visually if the PF Scale have any scratches or dirt. ƒß When the PF Scale is dirty: clean it. ƒß When there is a scratch on the PF Scale: replace it. Does the product recover from the error?
    Y: End
    N: Go to step 5
    5 Replace the PF Encoder Does the product recover from the error?
    Y: End
    N: Go to step 6
    6 Replace the CR Sub Board Does the product recover from the error?
    Y: End
    N: Go to step 7
    7 Replace the Main Board Does the product recover from the error?
    Y: End
    N: Go to step 8
    8 Replace the Sub Board B Does the product recover from the error?
    Y: End
    N: Escalate to person in charge
  • Code: 001229
  • Description: PF Motor Oscillation Error
    The number of oscillations exceeds the specified value.
  • Causes: • Main Board failure
    • Sub Board B failure
    Parts/Components to be checked
    1. Main Board
    2. Sub Board B
    3. PF Motor
  • Remedy: 1 Check the Main Board state • Check if any foreign object is on the Main Board. If so, remove it. Does the product recover from the error?
    Y: End
    N: Go to step 2
    2 Replace the Main Board Does the product recover from the error?
    Y: End
    N: Go to step 3
    3 Replace the Sub Board B Does the product recover from the error?
    Y: End
    N: Go to step 4
    4 Replace the PF Motor Does the product recover from the error?
    Y: End
    N: Escalate to person in charge
  • Code: 00122A
  • Description: PF Motor Overload Error
    Overcurrent is detected more than predetermined limit since the PF Motor did not operate properly because of some kind of load.
  • Causes: • Load abnormality
    • PF Encoder cable abnormality (connection, broken)
    • PF Motor cable abnormality (connection, broken)
    • PF Encoder failure
    • PF Motor failure
    Parts/Components to be checked
    1. PF Encoder
    2. PF Motor
  • Remedy: 1 Check the obstacle in the PF moving range • Check if any obstacle is blocking the PF movement. If so, remove the obstacle. Does the product recover from the error?
    Y: End
    N: Go to step 2
    2 Check the PF Encoder cable connection • Check the PF Encoder connection state. If there is any abnormality, connect it again. Does the product recover from the error?
    Y: End
    N: Go to step 3
    3 Check the PF Motor cable connection • Check the PF Motor connection state. If there is any abnormality, connect it again. Does the product recover from the error?
    Y: End
    N: Go to step 4
    4 Replace the PF Encoder Does the product recover from the error?
    Y: End
    N: Go to step 5
    5 Replace the PF Motor Does the product recover from the error?
    Y: End
    N: Escalate to person in charge
  • Code: 00122C
  • Description: PF Motor Reversing Error
    The number of occurrences of reversing the PF Motor has reached a predetermined limit.
  • Causes: • PF Encoder cable abnormality (polarity reversal)
    • PF Motor cable abnormality (polarity reversal)
    • Slipping of the teeth of the PF Belt
    • PF Encoder failure
    Parts/Components to be checked
    1. PF Belt
    2. PF Encoder
  • Remedy: 1 Check the PF Encoder cable connection • Check the PF Encoder connection state. If there is any abnormality, connect it again. Does the product recover from the error?
    Y: End
    N: Go to step 2
    2 Check the PF Motor cable connection • Check the PF Motor connection state. If there is any abnormality, connect it again. Does the product recover from the error?
    Y: End
    N: Go to step 3
    3 Check the PF Belt state • Check if the PF Belt is installed properly. If not, install it again. • Check if the PF Belt tension is in the standard range. If not, perform the PF Timing Belt Tension Adjustment. Does the product recover from the error?
    Y: End
    N: Go to step 4
    4 Replace the PF Encoder Does the product recover from the error?
    Y: End
    N: Escalate to person in charge
  • Code: 00122D
  • Description: PF Motor Driving time-out Error
    Abnormally-long driving duration of the PF Motor was detected.
  • Causes: • Load abnormality
    • Firmware becomes out of control
    Parts/Components to be checked
    1. Main Board
    2. Sub Board B
  • Remedy: 1 Update the F/W Does the product recover from the error?
    Y: End
    N: Go to step 2
    2 Replace the Main Board Does the product recover from the error?
    Y: End
    N: Go to step 3
    3 Replace the Sub Board B Does the product recover from the error?
    Y: End
    N: Escalate to person in charge
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