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Epson Stylus Pro 4400

Error Codes List page 3

  • Code: 0001000C
  • Description: PG axis detection error
    During initial operation at power on or during platen gap fluctuation (change) operation after paper setting, there may be a case where the PG home position can not be detected. In such a case, this message is displayed and the printer stops operating.
  • Causes: • Disconnected connector for the PG Phase Sensor. • Disconnected connector for the PG Motor. • Broken wire for the PG Motor. • Defective PG Phase Sensor. • Defective PG Motor. • Damage to wheel linkage of PG drive gears • Power supply fuse for PG/PO Motor driver is broken on the MAIN Board.
  • Remedy: 1. Connect PG Phase Sensor or PG Motor connector correctly. 2. Replace the PG Phase Sensor 3. Replace the Motor Assy., PG 4. Replace the C593 MAIN Board
  • Code: 0001000F
  • Description: CR Motor PWM output faulty
    There may be a case where a current exceeding the specified value flows during CR Motor operation. In such a case, this message is displayed and the printer stops operating. This error can be displayed in the following case: an abnormal load which does not reach the level causing an out-of-step phenomenon "00010005" in the carriage drive system has occurred and the running speed of the motor has been detected to be too low (by the encoder), so that the current is increased to raise the running speed of the motor. Thus, this message appears to prevent the CR Motor from being overheated.
  • Causes:
  • Remedy: 1. Check the load on the CR Motor. • Running load of CR Motor (check by manual operation) • Measure the resistance value of the CR Motor. (19.3 ± 10% [Ohm]) • Damage to or wear in the CR Driven Pulley • Damaged or worn bearing of the Carriage Unit • Flaws in the CR Rail caused by roller running • Tension of the CR timing belt 2. Replace the Motor Assy., CR If the CR Motor is found in short mode, replace the C593 MAIN Board at the same time. 3. Replace the C593 MAIN Board unnin
  • Code: 00010010
  • Description: PF Motor PWM output faulty
    There may be a case where a current exceeding the specified value flows during PF Motor operation. In such a case, this message is displayed and the printer stops operating. This error can be displayed in the following case: an abnormal load which does not reach the level causing an out-of-step phenomenon "00010001" in the paper feed drive system has occurred and the running speed of the motor has been detected to be too low (by the encoder), so that the current is increased to raise the running speed of the motor. Thus, this message appears to prevent the PF Motor from being overheated.
  • Causes:
  • Remedy: 1. Check the load on the PF Motor. • Measure the resistance value of the PF Motor. (17.9 ± 15% [Ohm]) If the PF Motor is found in short mode, replace the C593 MAIN Board at the same time. • Running load of PF Motor (check by manual operation) • Rotation load of PF Roller 2. Replace the Motor Assy., PF 3. Replace the C593 MAIN Board
  • Code: 00010012
  • Description: CR overload (high sensitivity) error
    PWM has been being output for a certain period of time. This can be made when load on the CR Motor is slightly increased.
  • Causes:
  • Remedy: 1. Check the load on the CR Motor. • Running load of CR Motor (check by manual operation) • Measure the resistance value of the PF Motor. If the CR Motor is found in short mode, replace the C593 MAIN Board at the same time. • Damage to or wear in the CR Driven Pulley • Damaged or worn bearing of the Carriage Unit • Flaws in the CR Rail caused by roller running • Tension of the CR timing belt 2. Replace the Motor Assy., CR 3. Replace the C593 MAIN Board
  • Code: 00010013
  • Description: PR overload (high sensitivity) error
    PWM has been being output for a certain period of time. This can be made when load on the PF Motor is slightly increased.
  • Causes:
  • Remedy: 1. Check the load on the PF Motor. • Measure the resistance value of the PF Motor. If the PF Motor is found in short mode, replace the C593 MAIN Board at the same time. • Running load of PF Motor (check by manual operation) • Rotation load of PF Motor 2. Replace the Motor Assy., PF 3. Replace the C593 MAIN Board
  • Code: 0001001B
  • Description: Head driver (TG) temperature error
    During printing operation (empty jetting of ink), there may be a case where the temperature inside the Print Head has risen above the specified value and the thermistor in the Print Head detects it as abnormal temperature. In such a case, this message is displayed and the printer stops operating.
  • Causes: • Print Heat increase due to empty jetting of ink • Faulty contact of Head FFC, broken Head FFC or disconnected Head FFC. • Print Head broken down.
  • Remedy: 1. Turn off the power to the printer once and turn it on again and check for recovery. 2. If the same error occurs immediately, replace the Printhead
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