Description: C0017 CPU error (Interrupt exception) C0088 CPU error (System call exception) C0089 CPU error (Break point exception) C0091 CPU error (Disabled floating-point exception) C0300 CPU error (Reserved (undefined) exception) C0301 CPU error (Machine check exception) C0302 CPU error (Data access exception) C0303 CPU error (Instruction access exception) C0304 CPU error (Alignment exception) C0305 CPU error C0306 CPU error (Trace exception) C0307 CPU error C0308 CPU error (System administration interrupt exception) C0309 CPU error (Temperature management interrupt exception) C0800 IPL error (Controller defective) C0998 Engine communication error (Only when powering on)
Causes: • BOARD ASSY, MAIN
Remedy: External noise 1. Check the surrounding of the printer for electrical equipment. 2. Disconnect all cables connected to the printer, except the AC cable, and make operation check. Does the error occur? Replace the BOARD ASSY, MAIN Problem solved
Code: C0999 ... C1123
Description: C0999 No Engine Flash ROM program data C1002 Standard RAM error (When the standard size is not determined, etc.) C2 C1010 Verify error C2 C1020 RAM error (Slot 0) C4 C1021 RAM error (Slot 1) C4 C1100 ROM checksum error (bit 16 to 31) (Font) C2 C1101 ROM checksum Error (bit 16 to 31) (Font) C2 C1120 ROM checksum Error (bit 0 to 7) C2 C1121 ROM checksum Error (bit 8 to 15) C2 C1122 ROM checksum Error (bit 16 to 23) C2 C1123 ROM checksum error (bit 24 to 31) C2
Causes: • BOARD ASSY, MAIN • Standard ROM-DIMM
Remedy: 1 Check of Standard ROM-DIMM 1. Check whether the installed ROMDIMM is the specified one and is securely connected. (Remove it once and reinstall it again.) Does the error occur? To Step 2 Problem solved 2 Replace the Standard ROM-DIMM 1. Replace the Standard ROM-DIMM. Does the error occur? To Step 3 Problem solved 3 External noise 1. Check the surrounding of the printer for electrical equipment. 2. Disconnect all cables connected to the printer, except the AC cable, and make operation check. Does the error occur? Replace the BOARD ASSY, MAIN Problem solved
Code: C1180 ... C1185
Description: C1180 Optional ROM module A checksum error C1181 Optional ROM module B checksum error C1185 Unsupported ROM module
Causes: • BOARD ASSY, MAIN • Option ROM-DIMM
Remedy: 1 Check the Option ROM-DIMM Check whether the installed ROMDIMM is the specified one and is securely connected. (Remove it once and reinstall it again.) Does the error occur? To Step 2 Problem solved 2 Replace the Option ROM-DIMM 1. Replace the Standard ROM-DIMM. Does the error occur? To Step 3 Problem solved 3 External noise 1. Check the surrounding of the printer for electrical equipment. 2. Disconnect all cables connected to the printer, except the AC cable, and make operation check. Does the error occur? Replace the BOARD ASSY, MAIN Problem solved
Remedy: 1 Check of EEPROM Initialize the EEPROM. Refer to EEPROM initialization Does the error occur? To Step 2 Problem solved 2 External noise 1. Check the surrounding of the printer for electrical equipment. 2. Disconnect all cables connected to the printer, except the AC cable, and make operation check. Does the error occur? Replace the BOARD ASSY, MAIN Problem solved
Remedy: 1 External noise 1. Check the surrounding of the printer for electrical equipment. 2. Disconnect all cables connected to the printer, except the AC cable, and make operation check. Does the error occur? Replace the BOARD ASSY, MAIN Problem solved
Code: C2000
Description: Software error
Causes: • BOARD ASSY, MAIN
Remedy: 1 Check of host PC Restart the host PC. Does the error occur? To Step 2 Problem solved 2 Check of Printer Driver Reinstall the Printer Driver. Does the error occur? To Step 3 Problem solved 3 External noise 1. Check the surrounding of the printer for electrical equipment. 2. Disconnect all cables connected to the printer, except the AC cable, and make operation check. Does the error occur? Replace the BOARD ASSY, MAIN Problem solved