Description: C1999 Other hardware error C2000 Software error
Causes: • Controller (C495MAIN)
Remedy: 1 After powering the printer OFF, then ON again, check whether the same error status will occur or not. (Repeatability check) 2 Replace the Controller (C495MAIN).
Code: E010
Description: Process Motor YMC error • When the printer is not put in a ready status if the predetermined time has elapsed at motor-on. • When the printer is put out of the ready status continuously for the predetermined time during motor rotation.
Causes: • PU Drive Motor Y/M/C (M4) • PU Drive Motor Bk (M5) • Control Board (PWB-A)
Remedy: 1 Check the motor connector connection status, and correct if it is improper. 2 Check the motor drive coupling status, and correct if it is improper. 3 Check the operation of M4. p115 PWB-A CNPM-A-5A(REM) 9-C 4 Replace the PWB-A.
Code: E017
Description: Process Motor K error • When the printer is not put in a ready status if the predetermined time has elapsed at motor-on. • When the printer is put out of the ready status continuously for the predetermined time during motor rotation.
Causes: • PU Drive Motor Y/M/C (M4) • PU Drive Motor Bk (M5) • Control Board (PWB-A)
Remedy: 1 Check the motor connector connection status, and correct if it is improper. 2 Check the motor drive coupling status, and correct if it is improper. 3 Check the operation of M5. p115 PWB-A CNPM-A-5B(REM) 12-H 4 Replace the PWB-A.
Code: E040
Description: Suction Fan Motor error When the lock signal is detected continuously for the predetermined time during fan rotation.
Causes: • Fuser Fan Motor (M7) • PH Fan Motor (M8) • Suction Fan Motor (M13) • Ozone Fan Motor (M9) • PS Fan Motor (M6) • PU Fan Motor (M12)
Remedy: 1 Check the motor connector connection status, and correct if it is improper. 2 Check the load status of the fan section, and correct if it is improper. 3 Check the operation of M13. p115 PWB-A CNF1-A-10(REM) 12-A 4 Replace the PWB-A.
Code: E042
Description: Ozone Fan Motor error When the lock signal is detected continuously for the predetermined time during fan rotation.
Causes: • Fuser Fan Motor (M7) • PH Fan Motor (M8) • Suction Fan Motor (M13) • Ozone Fan Motor (M9) • PS Fan Motor (M6) • PU Fan Motor (M12)
Remedy: 1 Check the motor connector connection status, and correct if it is improper. 2 Check the load status of the fan section, and correct if it is improper. 3 Check the operation of M9. p115 PWB-A CNF4-A-1(REM) 9-E 4 Replace the PWB-A.
Code: E044
Description: PS Fan Motor error. When the lock signal is detected continuously for the predetermined time during fan rotation.
Causes: • Fuser Fan Motor (M7) • PH Fan Motor (M8) • Suction Fan Motor (M13) • Ozone Fan Motor (M9) • PS Fan Motor (M6) • PU Fan Motor (M12)
Remedy: 1 Check the motor connector connection status, and correct if it is improper. 2 Check the load status of the fan section, and correct if it is improper. 3 Check the operation of M6. p115 PWB-A CNF3-A-1(REM) 17-C 4 Replace the PWB-A.