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Epson AcuLaser C3000

Error Codes List page 2

  • Code: 102
  • Description: NV-RAM error
  • Remedy: 1 Turn off the power and turn on the power. Does the problem occur? Go to step 2. Problem solved, or if an error occurs again, go to step 2. 2 PWBA MCU & HVPS 1. Replace the PWBA MCU & HVPS with a new part. (Refer to Ch4-4.2.18.1) 2. Turn On the power. Does the problem still occur? Go to FIP-Noise . Problem solved.
  • Code: 1020, 1021
  • Description: 1020 RAM error (Slot 0) 1021 RAM error (Slot 1)
  • Remedy: 1 Initial setting: • Remove all the optional units and modules related to the electrical system and bring the printer back to the standard status. • Check if all connectors are properly connected to the CONTROLLER PWB. Replace or reinstall the relevant part. Go to step 2. 2 Checking the SD-RAM: • Remove all SD-RAMs from the RAM slots and then reinsert them in the RAM slots. Be sure to insert the SD-RAMs one by one (S0 and S1) in order so that the SD-RAM error can be identified. Every time you insert an SD-RAM, follow the procedures below and repeat it for each one. 1. Turn the power off. 2. Add the SD-RAM. 3. Turn the power on. • Insert the SD-RAM in the socket until it is locked securely. NOTE: Since the SD-RAM has the right direction to insert, be sure to insert it in the correct direction. Replace or reinstall the relevant part. Problem solved.
  • Code: 103
  • Description: CTD sensor error
  • Remedy: 1 Initial setting Do the following checks show a problem? • Sensor Assy ADC installation Reinstall applicable parts. Go to step 2. 2 BTR Assy check 1. Replace the BTR Assy. (Refer to Ch4-4.2.12.2) 2. Turn On the power. Does an error occur even when a new BTR Assy is installed? Go to step 3. End of procedure 3 PHD Assy check 1. Replace the PHD Assy. 2. Turn On the power. Does an error occur even when a new PHD Assy is installed? Go to step 4. End of procedure 4 Harness Assy CTD continuity check 1. Remove the Sensor Assy ADC. (Refer to Ch4-4.2.9.2) 2. Disconnect the P/J1361 replay connector from the Harness Assy Front 1 and the Harness Assy CTD. 3. Check the continuity for the following lines. J136-1 <=> J1361-5 J136-2 <=> J1361-4 J136-3 <=> J1361-3 J136-4 <=> J1361-2 J136-5 <=> J1361-1 Is the continuity between J136 <=> J1361 normal? Go to step 5. Replace the Harness Assy CTD . 5 Harness Assy Front 1 continuity check 1. Remove the P/J13 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the continuity for the following lines. J13-12 <=> P1361-5 J13-13 <=> P1361-4 J13-14 <=> P1361-3 J13-15 <=> P1361-2 J13-16 <=> P1361-1 Is the continuity between J13 <=> P1361 normal? Go to step 6. Replace the Harness Assy Front 1 . 6 Replace the Sensor Assy ADC (Refer to Ch4-4.2.9.2) 1. Replace the Sensor Assy ADC. (Refer to Ch4-4.2.9.2) 2. Turn On the power. Does the error still occur? Go to step 7. End of procedure 7 5V DC power supply 1. Disconnect the P/J41 connector from the PWB Drive . 2. Measure the voltage between P41-24 <=> P41-21/22. Is there 5V DC between P41-24 <=> P41-21/22? Go to step 8. Go to step 10. 8 Harness Assy DRV 1 continuity 1. Disconnect the P/J11 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the continuity between J41-24 <=> J11-17. Is the continuity normal between J41-24 <=> J11-17 normal? Go to step 9. Replace the Harness Assy DRV 1 . 9 Sensor Assy ADC 1. Replace the Sensor Assy ADC. (Refer to Ch4-4.2.9.2) 2. Turn On the power. Does an error occur even when a new Sensor Assy ADC is installed? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) End of procedure 10 PWB Drive continuity 1. Disconnect the P/J61 connector from the PWB Drive. 2. Measure the voltage between J61-8 <=> J61-7. Is there 5V DC between J61-8 <=> J61-7. Replace the PWB Drive. (Refer to Ch4-4.2.18.5) Go to step 11. 11 Harness Assy LVNC continuity 1. Disconnect the P/J165 connector from the LVPS . 2. Measure the voltage between P165-1 <=> P165-2. Is there 5V DC between P165-1 <=> P165-2. Replace the Harness Assy LVNC . Go to FIP-DC .
  • Code: 104
  • Description: Fan motor error
  • Remedy: 1 Initial setting Do the following checks show a problem? • Fan Fuser installation • Fan Rear installation Reinstall applicable parts. Go to step 2. 2 Fan Rear Fail signal Measure the following voltages at the PWB Drive connector. P/J42-29 <=> P/J42-14/15 Is there 3.3V DC between P/J42-29 <=> P/J42-14/15? Go to step 3. Go to step 5. 3 Power supply to Fan Rear Measure the voltage between connectors P/J166-1 <=> P/J166-3 of the LVPS . Is the voltage 15V DC or 24V DC between P/J166-1 <=> P/J166-3? Go to step 4. Replace the LVPS. (Refer to Ch4-4.2.18.3) 4 Fan Rear 1. Replace the Fan Rear. (Refer to Ch4-4.2.18.2) 2. Turn On the power. Does the problem still occur? Replace the PWBA MCU & HVPS. Problem solved. 5 Fan Fuser Fail signal Measure the following voltages at the PWB Drive connector. P/J42-27 <=> P/J42-14/15 Is there 3.3V DC between P/J42-27 <=> P/J42-14/15? Go to step 6. Replace the PWBA MCU & HVPS. 6 Power supply to Fan Fuser Measure the following voltages at the PWB Drive connector. P/J50-7 <=> P/J50-9 Is there 24V DC between P/J50-7 <=> P/J50-9? Go to step 7. Replace the PWB Drive. (Refer to Ch4-4.2.18.5) 7 Fan Fuser 1. Replace the Fan Fuser. (Refer to Ch4-4.2.4.3) 2. Turn On the power. Does the problem still occur? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) Problem solved.
  • Code: 105
  • Description: Low density error
  • Remedy: 1 Initial setting Do the following checks show a problem? • BTR Assy installation • Sensor Assy ADC installation • PHD Assy installation • Remaining Toner Reinstall applicable parts. Go to step 2. 2 BTR Assy check 1. Replace the BTR Assy. (Refer to Ch4-4.2.12.2) 2. Turn On the power. Does an error occur even when a new BTR Assy is installed? Go to step 3. End of procedure 3 PHD Assy check 1. Replace the PHD Assy. 2. Turn On the power. Does an error occur even when a new PHD Assy is installed? Go to step 4. End of procedure 4 Harness Assy CTD connection check Check the P/J136 connector of the Harness Assy CTD and sensor Assy ADC . (Refer to Ch4-4.2.9.2) Is the Harness Assy CTD connected correctly to the Sensor Assy ADC? Go to step 5. Reinstall applicable parts. 5 Harness Assy CTD continuity check 1. Disconnect the P/J136 connector from the Sensor Assy ADC . 2. Disconnect the P/J1361 relay connector between the Harness Assy CTD and the Harness Assy Front 1 . 3. Check the continuity for the following lines. J136-1 <=> J1361-5 J136-2 <=> J1361-4 J136-3 <=> J1361-3 J136-4 <=> J1361-2 J136-5 <=> J1361-1 Is the continuity between J136 <=> J1361 normal? Go to step 6. Replace the Harness Assy CTD . 6 Harness Assy Front 1 continuity check 1. Disconnect the P/J13 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the continuity for the following lines. P1361-1 <=> J13-16 P1361-2 <=> J13-15 P1361-3 <=> J13-14 P1361-4 <=> J13-13 P1361-5 <=> J13-12 Is the continuity between P1361 <=> J13 normal? Go to step 7. Replace the Harness Assy Front 1 . 7 5V DC power supply 1. Disconnect the P/J41 connector from the PWB Drive . 2. Measure the voltage between P41-24 <=> P41-21/22. Is there 5V DC between P41-24 <=> P41-21/22? Go to step 8. Go to step 10. 8 Harness Assy DRV 1 continuity 1. Disconnect the P/J11 connector from the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the continuity between J41-24 <=> J11-17. Is the continuity normal between J41-24 <=> J11-17 normal? Go to step 9. Replace the Harness Assy DRV 1 . 9 Sensor Assy ADC 1. Replace the Sensor Assy ADC. (Refer to Ch4-4.2.9.2) 2. Turn On the power. Does an error occur even when a new Sensor Assy ADC is installed? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) End of procedure 10 PWB Drive continuity 1. Disconnect the P/J61 connector from the PWB Drive. 2. Measure the voltage between J61-8 <=> J61-7. Is there 5V DC between J61-8 <=> J61-7. Replace the PWB Drive. (Refer to Ch4-4.2.18.5) Go to step 11. 11 Harness Assy LVNC continuity 1. Disconnect the P/J165 connector from the LVPS . 2. Measure the voltage between P165-1 <=> P165-2. Is there 5V DC between P165-1 <=> P165-2. Replace the Harness Assy LVNC . Go to FIP-DC .
  • Code: 106
  • Description: Firmware error
  • Remedy: 1 Does the error occur even when the power is turned Off and back On? Go to step 2. See if the problem recurs; if it does, go to step 2. 2 Harness Assy EEPROM connection check Check the connection of the P/J144 connector of the PWB EEPROM . Is P/J144 correctly connected? Go to step 3. Connect P/J144 correctly. 3 3.3V DC power supply to PWB EEPROM 1. Disconnect the P/J144 connector from the PWB EEPROM. 2. Measure the voltage between J144-2 <=> J144-1. Is there 3.3V DC between J144-2 <=> J144-1? Go to step 7. Go to step 4. 4 3.3V DC power supply to PWB Drive 1. Disconnect the P/J61 connector from the PWB Drive. 2. Measure the voltage between J61-6 <=> J61-5. Is there 3.3V DC between J61-6 <=> J61-5? Go to step 5. Go to FIP-DC . 5 Harness Assy EEPROM connection 1. Remove the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the connection of the P/J140 connector of the PWBA MCU & HVPS . Is P/J140 correctly connected? Go to step 6. Connect P/J140 correctly. 6 Harness Assy EEPROM continuity 1. Remove the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Disconnect the P/J140 connector from the PWBA MCU & HVPS . 3. Check the continuity for the following lines. J140-9 <=> J144-2 J140-10 <=> J144-1 Is there continuity in all lines between J140 <=> J144? Replace the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) Replace the Harness Assy EEPROM . 7 PWB EE8 Harness Assy EEPROM connection 1. Remove the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Check the connection of the P/J140 connector of the PWBA MCU & HVPS . Is P/J140 correctly connected? Go to step 9. Connect P/J140 correctly. 9 Harness Assy EEPROM continuity 1. Remove the PWBA MCU & HVPS. (Refer to Ch4-4.2.18.1) 2. Disconnect the P/J140 connector from the PWBA MCU & HVPS . 3. Check the continuity for the following lines. J140-7 <=> J144-4 J140-8 <=> J144-3 Is there continuity in all lines between J140 <=> J144? Go to step 10. Replace the Harness Assy EEPROM . 10 PWBA MCU & HVPS 1. Replace the PWBA MCU & HVPS with a new part. (Refer to Ch4-4.2.18.1) 2. Turn On the power. Does the problem still occur? Go to FIP-Noise . Problem solved.PROM 1. Replace the PWB EEPROM. (Refer to Ch4-4.2.15.8) 2. Turn On the power. Does the error code still appear? Go to step 8. Problem solved.
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