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Duplo DPS620

Error Codes List page 2

  • Code: E012
  • Description: Clamp motor
    Within 3 seconds after the clamp motor starts rotating, the clamp sensor 1/the clamp sensor 2 does not detect that B mode/C mode is entered.
  • Causes: The clamp motor is defective. The clamp sensor 1 is defective. The clamp sensor 2 is defective. The drive PCB unit is defective. The main PCB unit is defective. The 24V power supply is defective. Disconnection/Poor connector connection
  • Remedy: 1 Does the clamp motor turn when it is checked using HELP-012? YES Follow the procedure 6.
    Fuse 2 Is the fuse of the drive PCB normal? NO Replace the fuse.
    Clamp motor 3 Using a tester, measure the voltage between CN3-7 and CN6-8 when the clamp motor is activated using HELP-012. Is it +24V? YES Check the wiring harness. If there is no problem, replace the clamp motor.
    24V power supply 4 Measure the voltage between CN2-5 and CN2-1 of the 24V power with the tester. Is the voltage +24V? NO Measure the voltage between CN1-1 and CN1-3 of the 24V power with the tester. If it is AC100V, replace the 24V power.
    Drive PCB unit, Main PCB unit 5 Does replacing the drive PCB unit solve the problem? YES Finish. NO Check the connector and bundled wire between the drive PCB unit CN1 and the main PCB CN19. If OK, replace the main PCB unit.
    6 Check with the HELP-012. Are the clamp sensor 1 and the clamp sensor 2 normal? NO Follow the procedure 7 when the clamp sensor 1 is defective. Follow the procedure 8 when the clamp sensor 2 is defective.
    Clamp sensor 1, Main PCB unit 7 Turn the clamp sensor 1 on and off, and use a tester to measure voltage. Is voltage normal? NO Replace the clamp sensor 1. YES Check the wiring harness. If there is no problem, replace the main PCB.
    Clamp sensor 2, Main PCB unit 8 Turn the clamp sensor 2 on and off, and use a tester to measure voltage. Is voltage normal? NO Replace the clamp sensor 2. YES Check the wiring harness. If there is no problem, replace the main PCB.
  • Code: E013
  • Description: Scanner stepping motor locked
    When moving the slider from end to end, the slider position sensor 1/the slider position sensor 2 does not detect that the slider reaches the desired position within 6 seconds after the scanner stepping motor starts rotating. When moving the slider from the position other than the end to the end, the slider position sensor 1/the slider position sensor 2 does not detect that the slider reaches the desired position within 12 seconds after the scanner stepping motor starts rotating.
  • Causes: The scanner stepping motor is defective. The slider position sensor 1 is defective. The slider position sensor 2 is defective. Poor connector connection The drive PCB unit is defective. The main PCB unit is defective. The 24V power supply is defective. Disconnection/Poor connector connection
  • Remedy: 1 Does the scanner stepping motor turn when it is checked using HELP-010? YES Follow the procedure 6.
    Fuse 2 Is the fuse of the drive PCB normal? NO Replace the fuse.
    24V power supply 3 Measure the voltage between CN2-5 and CN2-1 of the 24V power with the tester. Is the voltage +24V? NO Measure the voltage between CN1-1 and CN1-3 of the 24V power with the tester. If it is AC100V, replace the 24V power.
    Drive PCB unit, Main PCB unit 4 Does replacing the drive PCB unit solve the problem? YES Finish. NO Check the connector and bundled wire between the drive PCB unit CN1 and the main PCB CN19. If OK, replace the main PCB unit.
    Scanner stepping motor 5 Replacing the scanner stepping motor. Is it rotate? YES Finish.
    6 Check with the HELP-010. Are the slider limit sensor 1 and the slider limit sensor 2 normal? NO Follow the procedure 7 when the slider limit sensor 1 is defective. Follow the procedure 8 when the slider limit sensor 2 is defective.
    Slider limit sensor 1, Main PCB unit 7 Turn the slider limit sensor 1 on and off, and use a tester to measure voltage. Is voltage normal? NO Replace the slider limit sensor 1. YES Check the wiring harness. If there is no problem, replace the main PCB.
    Slider limit sensor 2, Main PCB unit 8 Turn the slider limit sensor 2 on and off, and use a tester to measure voltage. Is voltage normal? NO Replace the slider limit sensor 2. YES Check the wiring harness. If there is no problem, replace the main PCB.
  • Code: E015
  • Description: Vertical registration motor locked
    The vertical registration encoder sensor does not detect the edge within 0.5 seconds after the vertical registration motor starts rotating. Although the vertical registration motor is rotating, the vertical registration encoder sensor does not detect the edge for 0.3 second. Although the vertical registration section is moved by 1.25 x of the maximum one-side vertical registration moving distance back to the center, the vertical registration center sensor does not detect that the vertical registration reaches the center.
  • Causes: The vertical registration motor is defective. The vertical registration encoder sensor is defective. The vertical registration center sensor is defective. The drive PCB unit is defective. The main PCB unit is defective. The 24V power supply is defective. Disconnection/Poor connector connection
  • Remedy: 1 Does the clamp motor turn when it is checked using HELP-014? YES Follow the procedure 6.
    Fuse 2 Is the fuse of the drive PCB normal? NO Replace the fuse.
    Vertical registration motor 3 Using a tester, measure the voltage between CN3-18 and CN6-19 when the vertical registration motor is activated using HELP-014. Is it +24V? YES Check the wiring harness. If there is no problem, replace the vertical registration motor.
    24V power supply 4 Measure the voltage between CN2-5 and CN2-1 of the 24V power with the tester. Is the voltage +24V? NO Measure the voltage between CN1-1 and CN1-3 of the 24V power with the tester. If it is AC100V, replace the 24V power.
    Drive PCB unit, Main PCB unit 5 Does replacing the drive PCB unit solve the problem? YES Finish. NO Check the connector and bundled wire between the drive PCB unit CN1 and the main PCB CN19. If OK, replace the main PCB unit.
    6 Check with the HELP-014. Are the vertical registration encoder sensor and the vertical registration center sensor normal? NO Follow the procedure 7 when the vertical registration encoder sensor is defective. Follow the procedure 8 when the vertical registration center sensor is defective.
    Vertical registration encoder sensor, Main PCB unit 7 Turn the vertical registration encoder sensor on and off, and use a tester to measure voltage. Is voltage normal? NO Replace the vertical registration encoder sensor. YES Check the wiring harness. If there is no problem, replace the main PCB.
    Vertical registration center sensor, Main PCB unit 8 Turn the vertical registration center sensor on and off, and use a tester to measure voltage. Is voltage normal? NO Replace the vertical registration center sensor. YES Check the wiring harness. If there is no problem, replace the main PCB.
  • Code: E016
  • Description: Horizontal registration motor locked
    The horizontal registration encoder sensor does not detect the edge within 0.5 seconds after the vertical registration motor starts rotating. Although the horizontal registration motor is rotating, the horizontal registration encoder sensor does not detect the edge for 0.3 second. Although the horizontal registration section is moved by 1.25 x of the maximum one-side horizontal registration moving distance back to the center, the horizontal registration center sensor does not detect that the horizontal registration reaches the center.
  • Causes: The horizontal registration motor is defective. The horizontal registration encoder sensor is defective. The horizontal registration center sensor is defective. The drive PCB unit is defective. The main PCB unit is defective. The 24V power supply is defective. Disconnection/Poor connector connection
  • Remedy: 1 Is the feed tray properly attached? Properly attach the feed tray.
    2 Does the clamp motor turn when it is checked using HELP-015? YES Follow the procedure 7.
    Fuse Is the fuse of the drive PCB normal? Replace the fuse.
    Horizontal registration motor 4 Using a tester, measure the voltage between CN3-18 (+) and CN6-19 (GND) when the press motor is activated using HELP-015. Is it +24V? YES Check the wiring harness. If there is no problem, replace the horizontal registration motor.
    24V power supply 5 Measure the voltage between CN2-5 and CN2-1 of the 24V power with the tester. Is the voltage +24V? NO Measure the voltage between CN1-1 and CN1-3 of the 24V power with the tester. If it is AC100V, replace the 24V power.
    Drive PCB unit, Main PCB unit 6 Does replacing the drive PCB unit solve the problem? YES Finish. NO Check the connector and bundled wire between the drive PCB unit CN1 and the main PCB CN19. If OK, replace the main PCB unit.
    7 Check with the HELP-015. Are the horizontal registration encoder sensor and the horizontal registration center sensor normal? NO Follow the procedure 8 when the horizontal registration encoder sensor is defective. Follow the procedure 9 when the horizontal registration center sensor is defective.
    Horizontal registration encoder sensor, Main PCB unit 8 Turn the horizontal registration encoder sensor on and off, and use a tester to measure voltage. Is voltage normal? NO Replace the horizontal registration encoder sensor. YES Check the wiring harness. If there is no problem, replace the main PCB.
    Horizontal registration center sensor, Main PCB unit 9 Turn the horizontal registration center sensor on and off, and use a tester to measure voltage. Is voltage normal NO Replace the horizontal registration center sensor. YES Check the wiring harness. If there is no problem, replace the main PCB.
  • Code: E018
  • Description: FPGA
    Write /readout to FPGA of the main PCB is defective.
  • Causes: The main PCB unit is defective.
  • Remedy:
  • Code: E020
  • Description: Tape cluster cutter motor locked
    Tape cutting is defective.
  • Causes: The tape cluster cutter motor is defective. The tape cluster cutter home position sensor is defective. The tape cluster PCB unit is defective. The drive PCB unit is defective. Disconnection/Poor connector connection
  • Remedy: 1 Does the cutter ****** when it is checked using HELP-071? YES Follow the procedure 2. NO Follow the procedure 3.
    Home position switch 2 Turn the home position switch of cutter on and off, and use a tester to measure voltage. Is voltage normal? YES Replace the tape cluster PCB unit. NO Replace the cutter unit.
    Cutter motor, tape cluster PCB unit 3 Using a tester, measure the voltage connector when the cutter motor is activated using HELP-071.Is it +24V? YES Replace the cutter unit. NO Replace the tape cluster PCB unit.
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