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Canon iR3300

Error Codes List page 2

  • Code: E003-0001
  • Description: Low fixing temperature detection after standby (by sub thermistor)
  • Causes: The fixing film unit is faulty (i.e., the main thermistor (TH1) has poor contact or has an open circuit; or, the fixing heater is faulty). The main power supply PCB is faulty. The DC controller PCB is faulty. Caution To clear the error, execute the following in service mode: COPIER>FUNCTION>CLEAR>ERR.
  • Remedy: 1. State Turn on the power switch, and clear E002/E003. Thereafter, turn off and then on the power switch. Does the fixing heater operate? NO: See “The fixing heater fails to operate.” 2. Wiring Is the wiring from the DC controller PCB to the fixing film unit normal? NO: Correct the wiring. 3. Fixing film unit, DC controller PCB Try replacing the fixing film unit. Is the problem corrected? YES: End. NO: Replace the DC controller PCB.
  • Code: E007-0000
  • Description: An error in the rotation of the fixing film is detected.
    The reading of the main thermistor is 100C or higher and, in addition, the fixing film sensor does not detect the rotation of the film for 6 sec or more while the fixing motor is driven
  • Causes: The fixing film sensor (PS45) is faulty. The DC controller PCB is faulty. Caution To clear the error, execute the following in service mode: COPIER>FUNCTION>CLEAR>ERR
  • Remedy: 1. Wiring Are the wring and the connectors connected securely? DC controller PCB (J311) <-> relay connector <-> fixing film sensor NO: Connect the wiring and the connectors. 2. Fixing film sensor Check the fixing film rotation signal.When the fixing motor is rotating, is the film rotation detection signal sent by the fixing film sensor to the concoctor J311 of the DC controller PCB? Film rotation detection signal: 5V pulse signal between J311-A9 (FILM_ROT_D) and J311-A8 (GND); at intervals of 100 msec ON and 440 msec OFF NO: If the fixing film is normal, replace the sensor. 3. Fixing film unit, DC controller PCB Is there a fault in the fixing film edge rotation detection mechanism? YES: Replace the fixing film unit. NO: Replace the DC controller PCB.
  • Code: E010-0000
  • Description: After the main motor drive signal is generated, the clock signal does to arrive within 1.3 sec
  • Causes: The main motor (M2) is faulty. the DC controller PCB is faulty.
  • Remedy: 1. Connector Is the connector of the main motor connected? NO: Connect the connector. 2. Main power supply PCB Is the drive voltage (24 V) of the main motor supplied by the main power supply PCB? Main power supply PCB: between J202-1 (24VU1-SW) and J202-2 (OVU1) NO: Replace the main power supply PCB. 3. Main controller (M2), DC controller PCB Press the Start key. Is the lock signal of the main motor present at the connector J308 on the DC controller PCB? Lock signal: J318-A10 (MM_LOCK) YES: Replace the main motor. NO: Check the wiring; if normal, replace the DC controller PCB.
  • Code: E014-000
  • Description: After the fixing motor drive signal is generated, the clock signal does not arrive within 1.3 sec
  • Causes: The fixing motor (M19) is faulty. The DC controller PCB is faulty.
  • Remedy: 1. Connector Is the connector of the fixing motor connected? NO: Connect the connector. 2. Main power supply PCB Is the drive voltage (24 V) of the fixing motor supplied by the main power supply PCB? Main power supply PCB: between J202-3 (24VU1-S) and J202-4 (OVU1) NO: Replace the main power supply PCB. 3. Fixing motor (M19), DC controller PCB Press the Start key. Is the lock signal of the fixing motor present at the connector (J312) on the DC controller PCB? Lock signal: J312-B4 (FSRM_LOCK*) the DC controller PCB change from 0 to about 5 V? YES: Replace the fixing motor. NO: Replace the DC controller PCB.
  • Code: E019-0000
  • Description: The waste toner case is full of waste toner
  • Causes: The waste toner case is full. The waste toner case full detection mechanism is soiled. The waste toner sensor is faulty. The DC controller PCB is faulty. Caution To clear the error, dispose of the waste toner, and turn off and then on the main power switch.
  • Remedy: 1. Waste toner case full detection mechanism Remove the waste toner case, and turn off and then on the main power switch. Is 'E019' absent? YES: The waste toner case full detection assembly is soiled with toner. Clean both inside and outside of area A of the waste toner case with alcohol. Make sure that no dirt remains inside and outside the area around the round recess. 2. Waste toner full sensor, DC Controller PCB Try replacing the waste toner case full sensor. Is the problem corrected? YES: End. NO: Replace the DC controller PCB.
  • Code: E032-0001
  • Description: The DA unit connection is disconnected (after connection).
  • Causes: The DA unit is faulty. The main controller PCB is faulty.
  • Remedy: 1. Connector Is the DA unit connected securely? NO: Connect it securely. 2. DA controller, Main controller PCB Try replacing the DA unit. Is the problem corrected? YES: End. NO: Replace the main controller PCB.
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