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Canon D620

Error Codes List page 1

  • Code: E000
  • Description: The error history indicates any of the following error codes 4 times: E001, E002, E003.
  • Causes: Clear the error.
  • Remedy: 1) Clear the error. Execute ‘#4 PRINTER RESET” under ‘#7 PRINTER’ in service mode to clear the error.; then, turn back on the power.
  • Code: E001-000
  • Description: The main thermistor detects 230°C/446°F or higher for 1 sec or more.
  • Causes: - The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
  • Remedy: 1. Malfunction Turn off the power; wait for 10 min, and turn it on. Is the problem corrected? YES: End. 2. Fixing film unit Check the connector (4-pin) of the thermistor for electrical continuity: 1-2 and 3-4. Is it 0 Ohm? YES: Replace the fixing film unit. 3. Power supply PCB, DC controller PCB Try replacing the power supply PCB. Is the problem corrected? NO: Replace the DC controller PCB.
  • Code: E001-001
  • Description: The sub thermistor detects 300°C/572°F or higher for 0.2 sec or more.
  • Causes: - The fixing film unit is faulty (thermistor short circuit). The power supply PCB is faulty. The DC controller PCB is faulty.
  • Remedy: 1. Malfunction Turn off the power; wait for 10 min, and turn it on. Is the problem corrected? YES: End. 2. Fixing film unit Check the connector (4-pin) of the thermistor for electrical continuity: 1-2 and 3-4. Is it 0 Ohm? YES: Replace the fixing film unit. 3. Power supply PCB, DC controller PCB Try replacing the power supply PCB. Is the problem corrected? NO: Replace the DC controller PCB.
  • Code: E002-000
  • Description: During printing, the main thermistor detects 0°C/32°F or lower for 1 sec or more continuously. About 10 sec or later after power-on/start of printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
  • Causes: - The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
  • Remedy: 1. Malfunction Turn off the power; wait for 10 min, and turn on the power. Is the problem corrected? YES: End. 2. Wiring Is the wiring from the DC controller PCB to the fixing film unit normal? NO: Correct the wiring. 3. Fixing film unit Try replacing the fixing film unit. Is the problem corrected? YES: End. 4. Power supply PCB, DC controller PCB Try replacing the power supply PCB. Is the problem corrected? YES: End. NO: Replace the DC controller PCB.
  • Code: E002-001
  • Description: After power-on/start of printing, the reading of the main thermistor does not reach the target value -15°C/11°F or higher within 75 sec. About 10 sec or later after the heater is supplied with power, the sub thermistor detects less than 75°C/167°F for 2 sec or more continuously.
  • Causes: - The fixing film unit is faulty (main thermistor fault, sub thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
  • Remedy: 1. Malfunction Turn off the power; wait for 10 min, and turn on the power. Is the problem corrected? YES: End. 2. Wiring Is the wiring from the DC controller PCB to the fixing film unit normal? NO: Correct the wiring. 3. Fixing film unit Try replacing the fixing film unit. Is the problem corrected? YES: End. 4. Power supply PCB, DC controller PCB Try replacing the power supply PCB. Is the problem corrected? YES: End. NO: Replace the DC controller PCB.
  • Code: E003
  • Description: During printing, the main thermistor detects less than 120°C/248°F for 1 sec or more continuously.
  • Causes: - The fixing film unit is faulty (main thermistor fault, thermal fuse blow, fixing heater fault). The power supply PCB is faulty. The DC controller PCB is faulty.
  • Remedy: 1. Malfunction Turn off the power; wait for 10 min, and turn on the power. Is the problem corrected? YES: End. 2. Wiring Is the wiring from the DC controller PCB to the fixing film unit normal? NO: Correct the wiring. 3. Fixing film unit Try replacing the fixing film unit. Is the problem corrected? YES: End. 4. Power supply PCB, DC controller PCB Try replacing the power supply PCB. Is the problem corrected? YES: End. NO: Replace the DC controller PCB.
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