Description: Cannot identify a cyan ink cartridge Detected by the ink cartridge detection sensor and the ink remaining sensor.
Remedy: - Check if an incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - During initialization, check if other cartridges not supplied were not set before the instruction to do so. 1 Each ink cartridge sensor is defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.
Code: 23
Display: Cannot Detect
Description: Cannot identify a magenta ink cartridge Detected by the ink cartridge detection sensor and the ink remaining sensor.
Remedy: - Check if an incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - During initialization, check if other cartridges not supplied were not set before the instruction to do so. 1 Each ink cartridge sensor is defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.
Description: Problem with the ink cartridge IC chip
Remedy: - Check if an incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if the wrong color ink cartridge is set. 1 Main PCB defective Replace the main PCB ASSY.
Code: 25
Display: Cannot Detect
Description: Unable to communicate with the ink cartridge IC chip. (Ink cartridge side)
Remedy: - Check if an incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. 1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable. 2 IC chip PCB defective Replace the ink refill ASSY. 3 Main PCB defective Replace the main PCB ASSY.
Code: 26
Display: Cannot Print / Replace Ink
Description: The black ink cartridge has reached its replacement period. Ink ejection has reached the specified number of times when the ink remaining sensor determines that there is no remaining ink.
Remedy: - Replace the ink cartridge. 1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.
Description: The yellow ink cartridge has reached its replacement period. Ink ejection has reached the specified number of times when the ink remaining sensor determines that there is no remaining ink.
Remedy: - Replace the ink cartridge. 1 Ink remaining sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.