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Brother MFC-J6710DW

Error Codes List page 2

  • Code: 18
  • Description: In switchbacking of paper for printing on the second side, a recording paper jam has occurred. (The paper feed sensor does not come ON even after the recording paper is fed for the specified paper feeding amount.)
  • Code: 20
  • Description: Cannot identify a black ink cartridge. (The sensing timing of the ink remaining sensor, ink cartridge detection sensor and high-yield ink cartridge sensor is off.)
  • Code: 21
  • Description: Cannot identify a yellow ink cartridge. (The sensing timing of the ink remaining sensor, ink cartridge detection sensor and high-yield ink cartridge sensor is off.)
  • Code: 22
  • Description: Cannot identify a cyan ink cartridge. (The sensing timing of the ink remaining sensor, ink cartridge detection sensor and high-yield ink cartridge sensor is off.)
  • Code: 23
  • Description: Cannot identify a magenta ink cartridge. (The sensing timing of the ink remaining sensor, ink cartridge detection sensor and high-yield ink cartridge sensor is off.)
  • Code: 24
  • Description: An ink cartridge of wrong color is loaded. (A color ink cartridge is loaded in the black ink cartridge slot.)
Error Code
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