Description: Cannot identify a black ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy: - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation. 1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.
Code: 21
Display: Cannot Detect
Description: Cannot identify a yellow ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy: - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation. 1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.
Code: 22
Display: Cannot Detect
Description: Cannot identify a cyan ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy: - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation. 1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.
Code: 23
Display: Cannot Detect
Description: Cannot identify a magenta ink cartridge. The ink cartridge detection sensor and the ink remaining sensor are detecting.
Remedy: - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if ink cartridge has been already set before instruction for ink cartridge setting during initial installation. 1 Each ink cartridge sensor defective Replace the ink refill ASSY. 2 Main PCB defective Replace the main PCB ASSY.
Code: 24
Display: Cannot Detect / Wrong Color Ink Install Starter Ink
Description: Ink cartridge side IC chip relation defective -Identification no match/judge as incompatible cartridge/detecting setting wrong color. The Ink cartridge which does not contain required ink volume for the initial installation has been set at the initial installation.
Remedy: - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Set ink cartridge at position for correct color. - Set the starter ink cartridge. 1 Main PCB defective Replace the main PCB ASSY.
Code: 25
Display: Cannot Detect
Description: Cannot communicate with ink cartridge IC chip (ink cartridge side.)
Remedy: - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. 1 Ink cartridge flat cable connection failure Reconnect the ink cartridge flat cable. 2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY. 3 Main PCB defective Replace the main PCB ASSY.