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Brother HL3170CDW

Error Codes List page 1

  • Code: 0100
  • Display: Print Unable 01
  • Description: ASIC error or motor driver error occurred.
  • Remedy: 1 Main PCB failure Replace the main PCB ASSY.
  • Code: 0201
  • Display: Print Unable 02
  • Description: Synchronization signal from main motor cannot be detected. Or main motor speed is unstable after a set period of time.
  • Remedy: 1 Main motor harness connection failure Check the main motor harness connection and reconnect it.
    2 Harness connection failure between the low-voltage power supply PCB and main PCB Check the harness connection between the low-voltage power supply PCB and main PCB, and reconnect it.
    3 Main motor failure Replace the process drive unit.
    4 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB ASSY.
    5 Main PCB failure Replace the main PCB ASSY.
  • Code: 0202
  • Display: Print Unable 02
  • Description: Synchronization signal from process motor cannot be detected. Or process motor speed is unstable after a set period of time.
  • Remedy: 1 Process motor harness connection failure Check the process motor harness connection and reconnect it.
    2 Harness connection failure between the low-voltage power supply PCB and main PCB Check the harness connection between the low-voltage power supply PCB and main PCB, and reconnect it.
    3 Process motor failure Replace the process drive unit.
    4 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB ASSY.
    5 Main PCB failure Replace the main PCB ASSY.
  • Code: 0501
  • Display: Print Unable 05
  • Description: The center thermistor of the fuser unit does not reach the specified temperature within the specified time.
  • Remedy: <User Check> - Turn the power OFF and ON again after several seconds to check if the error code disappears.
    1 Connection failure of the center or side thermistor harness of the fuser unit Check the harness connection of the center or side thermistor of the fuser unit and reconnect them.
    2 Connection failure of the heater harness of the fuser unit Check the harness connection of the heater of the fuser unit and reconnect it.
    3 Harness connection failure of the eject sensor PCB Check the harness connection of the eject sensor PCB and reconnect it.
    4 Harness connection failure of the low-voltage power supply PCB Check the harness connection of the low-voltage power supply PCB and reconnect it.
    5 Eject sensor PCB failure Replace the eject sensor PCB ASSY.
    6 Fuser unit failure Replace the fuser unit.
    7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB ASSY. 8 Main PCB failure Replace the main PCB ASSY.
  • Code: 0502
  • Display: Print Unable 05
  • Description: The center thermistor of the fuser unit does not reach the specified temperature within the specified time.
  • Remedy: <User Check> - Turn the power OFF and ON again after several seconds to check if the error code disappears.
    1 Connection failure of the center or side thermistor harness of the fuser unit Check the harness connection of the center or side thermistor of the fuser unit and reconnect them.
    2 Connection failure of the heater harness of the fuser unit Check the harness connection of the heater of the fuser unit and reconnect it.
    3 Harness connection failure of the eject sensor PCB Check the harness connection of the eject sensor PCB and reconnect it.
    4 Harness connection failure of the low-voltage power supply PCB Check the harness connection of the low-voltage power supply PCB and reconnect it.
    5 Eject sensor PCB failure Replace the eject sensor PCB ASSY.
    6 Fuser unit failure Replace the fuser unit.
    7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB ASSY. 8 Main PCB failure Replace the main PCB ASSY.
  • Code: 0503
  • Display: Print Unable 05
  • Description: The center thermistor of the fuser unit detected a temperature higher than the specified value.
  • Remedy: <User Check> - Turn the power OFF and ON again after several seconds to check if the error code disappears.
    1 Connection failure of the center or side thermistor harness of the fuser unit Check the harness connection of the center or side thermistor of the fuser unit and reconnect them.
    2 Connection failure of the heater harness of the fuser unit Check the harness connection of the heater of the fuser unit and reconnect it.
    3 Harness connection failure of the eject sensor PCB Check the harness connection of the eject sensor PCB and reconnect it.
    4 Harness connection failure of the low-voltage power supply PCB Check the harness connection of the low-voltage power supply PCB and reconnect it.
    5 Eject sensor PCB failure Replace the eject sensor PCB ASSY.
    6 Fuser unit failure Replace the fuser unit.
    7 Low-voltage power supply PCB failure Replace the low-voltage power supply PCB ASSY. 8 Main PCB failure Replace the main PCB ASSY.
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