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Brother DCP-T500W

Error Codes List page 9

  • Code: 8C
  • Display: Paper Jam
  • Description: Overcurrent protection was activated in the driver IC during Paper feed motor operation.
  • Remedy: <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper in Jam clear cover part, Platen part and front part.
    1 Foreign materials in the recording paper feeding path Remove foreign materials. 2 Paper feed motor harness connection failure Reconnect the Paper feed motor harness. 3 PF encoder sensor harness connection defective Reconnect the PF encoder sensor harness. 4 PF encoder disk defective Replace the PF encoder disk. 5 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY. 6 Paper feed motor defective Replace the Paper feed motor. 7 Main PCB defective Replace the Main PCB ASSY.
  • Code: 8F
  • Display: Unable to print 8F
  • Description: Paper feed motor does not stop. The PF encoder sensor cannot detect the rotation of the Paper feed motor.
  • Remedy: <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper in Jam clear cover part, Platen part and front part.
    1 Foreign materials in the recording paper feeding path Remove foreign materials. 2 Paper feed motor harness connection failure Reconnect the Paper feed motor harness. 3 PF encoder sensor harness connection defective Reconnect the PF encoder sensor harness. 4 PF encoder disk defective Replace the PF encoder disk. 5 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY. 6 Paper feed motor defective Replace the Paper feed motor. 7 Main PCB defective Replace the Main PCB ASSY.
  • Code: A1
  • Display: Cover is Open
  • Description: The Document scanner sensor detected that the Document scanner unit is open.
  • Remedy: <User Check> - Close the Document scanner unit.
    1 Document scanner actuator out of place Reattach the Document scanner actuator. 2 Document scanner sensor harness connection failure Reconnect the Document scanner sensor harness. 3 Document scanner sensor defective Replace the Document scanner sensor ASSY. 4 The boss which pushes the Document scanner actuator of the Document scanner unit is damaged Replace the Document scanner unit. 5 Main PCB defective Replace the Main PCB ASSY.
  • Code: A2
  • Display: DOCUMENT JAM
  • Description: The Document scanning position sensor detected that the document has a length of 900 mm or longer.
  • Remedy: <User Check> - Check if the document scanned is longer than the specified limit. - Remove the jammed document.
    1 Document caught in the Document scanning position actuator Reattach the Document scanning position actuator. 2 Document scanning position sensor defective Replace the Document scanning position sensor PCB. 3 ADF motor defective Replace the ADF unit. 4 Main PCB defective Replace the Main PCB ASSY.
  • Code: A3
  • Display: DOCUMENT JAM
  • Description: During document scanning, the Document detection sensor detected that the document is pulled out. Or, the Document scanning position sensor could not detect a document within the specified time.
  • Remedy: <User Check> - Remove the jammed document.
    1 Foreign materials in the document feeding path Remove foreign materials. 2 Document caught in the Document detection actuator Reattach the Document detection actuator. 3 Document scanning position sensor harness connection failure Reconnect the Document scanning position sensor harness. 4 Document pick-up roller worn out Replace the Document separate roller ASSY. 5 Document scanning position sensor defective Replace the Document scanning position sensor PCB. 6 ADF motor defective Replace the ADF unit. 7 Main PCB defective Replace the Main PCB ASSY.
  • Code: A5
  • Display: Unable to Scan A5
  • Description: Level of CIS scan result is detected as abnormal during fax sending. (During the first sending)
  • Remedy: 1 White level data failure Acquire white level data. 2 CIS unit defective Replace the CIS unit. 3 White reference film stained Clean the white reference film of the Document scanner unit. 4 Scratched or damaged white reference film Replace the Document scanner unit. 5 Main PCB defective Replace the Main PCB ASSY.
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