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Brother DCP-J152W

Error Codes List page 1

  • Code: 20
  • Display: Cannot Detect
  • Description: Cannot identify a black Ink cartridge Detected by the Ink cartridge detection sensor and the Ink remaining sensor.
  • Remedy: <User Check> - Check if an incompatible Ink cartridge is loaded. - Reload the Ink cartridge. - Replace the Ink cartridge. - During initialization, check if other cartridges not supplied were not set before the instruction to do so.
    1 Each Ink cartridge sensor is defective Replace the Ink refill ASSY. 2 Main PCB defective Replace the Main PCB ASSY.
  • Code: 21
  • Display: Cannot Detect
  • Description: Cannot identify a yellow Ink cartridge Detected by the Ink cartridge detection sensor and the Ink remaining sensor.
  • Remedy: <User Check> - Check if an incompatible Ink cartridge is loaded. - Reload the Ink cartridge. - Replace the Ink cartridge. - During initialization, check if other cartridges not supplied were not set before the instruction to do so.
    1 Each Ink cartridge sensor is defective Replace the Ink refill ASSY. 2 Main PCB defective Replace the Main PCB ASSY.
  • Code: 22
  • Display: Cannot Detect
  • Description: Cannot identify a cyan Ink cartridge Detected by the Ink cartridge detection sensor and the Ink remaining sensor.
  • Remedy: <User Check> - Check if an incompatible Ink cartridge is loaded. - Reload the Ink cartridge. - Replace the Ink cartridge. - During initialization, check if other cartridges not supplied were not set before the instruction to do so.
    1 Each Ink cartridge sensor is defective Replace the Ink refill ASSY. 2 Main PCB defective Replace the Main PCB ASSY.
  • Code: 23
  • Display: Cannot Detect
  • Description: Cannot identify a magenta Ink cartridge Detected by the Ink cartridge detection sensor and the Ink remaining sensor.
  • Remedy: <User Check> - Check if an incompatible Ink cartridge is loaded. - Reload the Ink cartridge. - Replace the Ink cartridge. - During initialization, check if other cartridges not supplied were not set before the instruction to do so.
    1 Each Ink cartridge sensor is defective Replace the Ink refill ASSY. 2 Main PCB defective Replace the Main PCB ASSY.
  • Code: 24
  • Display: Cannot Detect / Install StarterInk / Wrong Ink Color
  • Description: Problem with the Ink cartridge IC chip
  • Remedy: <User Check> - Check if an incompatible Ink cartridge is loaded. - Reload the Ink cartridge. - Replace the Ink cartridge. - Check if the wrong color Ink cartridge is set.
    1 Main PCB defective Replace the Main PCB ASSY.
  • Code: 25
  • Display: Cannot Detect
  • Description: Unable to communicate with the Ink cartridge IC chip. (Ink cartridge side)
  • Remedy: <User Check> - Check if an incompatible Ink cartridge is loaded. - Reload the Ink cartridge. - Replace the Ink cartridge.
    1 Ink sensor flat cable connection failure Reconnect the Ink sensor flat cable. 2 Ink cartridge IC chip PCB defective Replace the Ink refill ASSY. 3 Main PCB defective Replace the Main PCB ASSY.
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