Remedy: <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the Platen part and the Maintenance unit part. 1 Foreign materials around the Maintenance unit Remove foreign materials. 2 Ink supply tubes not properly attached Reattach the Ink supply tubes. 3 Maintenance unit defective Replace the Maintenance unit. 4 Main PCB defective Replace the Main PCB ASSY.
Code: 35
Display: Unable to print 35
Description: Abnormal stopping of the Head/carriage unit Caused by factors other than recording paper jams such as CR encoder strip stains when ink is not discharging.
Remedy: <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the engine part. 1 CR encoder strip stained Clean the CR encoder strip. 2 CR encoder strip out of place Reattach the CR encoder strip. 3 Ink supply tubes not properly attached Reattach the Ink supply tubes. 4 CR encoder strip defective Replace the CR encoder strip. 5 CR encoder sensor defective Replace the Carriage PCB ASSY. 6 Main PCB defective Replace the Main PCB ASSY.
Code: 38
Display: Paper Jam
Description: Abnormal stopping of the Head/carriage unit Caused by a recording paper jam when ink is not discharging.
Remedy: <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the Platen part and the Maintenance unit part. 1 Foreign materials around the Engine Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 CR encoder strip out of place Reattach the CR encoder strip. 4 Ink supply tubes not properly attached Reattach the Ink supply tubes. 5 CR encoder strip defective Replace the CR encoder strip. 6 CR encoder sensor defective Replace the Carriage PCB ASSY. 7 Main PCB defective Replace the Main PCB ASSY.
Code: 3B
Display: Unable to print 3B
Description: Abnormal stopping of the Head/carriage unit Caused by factors other than recording paper jams such as CR encoder strip stains when ink is discharging.
Remedy: <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the Engine part. 1 CR encoder strip stained Clean the CR encoder strip. 2 CR encoder strip out of place Reattach the CR encoder strip. 3 CR encoder strip defective Replace the CR encoder strip. 4 CR encoder sensor defective Replace the Carriage PCB ASSY. 5 Main PCB defective Replace the Main PCB ASSY.
Code: 3C
Display: Paper Jam
Description: Abnormal stopping of the Head/carriage unit Caused by a recording paper jam when ink is not discharging.
Remedy: <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the Platen part and the Maintenance unit part. 1 Foreign materials around the Engine Remove foreign materials. 2 CR encoder strip stained Clean the CR encoder strip. 3 CR encoder strip out of place Reattach the CR encoder strip. 4 Ink supply tubes not properly attached Reattach the Ink supply tubes. 5 CR encoder strip defective Replace the CR encoder strip. 6 CR encoder sensor defective Replace the Carriage PCB ASSY. 7 Main PCB defective Replace the Main PCB ASSY.
Code: 3E
Display: Unable to print 3E
Description: A problem occurred in the Carriage motor, Paper feed motor.
Remedy: <User Check> - Release the release lever at the back of the Paper tray and remove the jammed recording paper from the Engine part. 1 Foreign materials in the Engine unit Remove foreign materials. 2 Foreign materials in the Maintenance unit Remove foreign materials. 3 Foreign materials inside the recording paper feeding path gear Remove foreign materials. 4 Ink supply tubes not properly attached Reattach the Ink supply tubes. 5 Head/carriage unit not properly attached Reattach the Head/carriage unit. 6 CR guide rail not properly attached Reattach the CR guide rail. 7 Maintenance unit not properly attached Reattach the Maintenance unit. 8 PF encoder sensor defective Replace the PF encoder sensor PCB ASSY. 9 CR encoder sensor defective Replace the Carriage PCB ASSY. 10 Maintenance unit defective Replace the Maintenance unit. 11 Carriage motor defective Replace the Carriage motor ASSY. 12 Paper feed motor defective Replace the Paper feed motor. 13 Main PCB defective Replace the Main PCB ASSY.