Xerox WorkCentre 5230 Error Codes List page 22 from 35

  • Code: 024-984
  • Description: Booklet Low Staple F Booklet Stapler Low Staple Front signal was detected just before Stapling operation. Booklet Stapler Low Staple Front signal was detected at Power ON, at initialization, or when the interlock was closed.
  • Remedy: Supply the staples. The problem is resolved. Y↓N→Enter Component Control [013-107 Front Low Staple Switch], Select Start. ‘LOW’ (staples available) is displayed Y↓N→Check the connections of J8894, P/J8995 and P/J8892. The connectors are connected correctly. Y↓N→Connect the connectors. Check the wire between J8894 and J8995 for an open circuit or a short circuit. The wire between J8894 and J8995 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8995-7 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between the Finisher PWB P8894-1 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Front Low Staple Switch (PL 23.19). Replace the Finisher PWB (PL 23.16). Select Stop. Replace the Finisher PWB (PL 23.16). If the problem continues, replace the Booklet PWB (PL 23.21). If the problem continues, replace the Finisher PWB (PL 23.16). If the problem persists, replace the Booklet PWB (PL 23.21).
  • Code: 024-985
  • Description: MPT Feed Failure RAP The job was aborted during MPT feed.
  • Remedy: Check the document size. The size of the document is within the specification. Y↓N→Use a paper size within the specification. Check for foreign substances, distortion and paper powder in the paper transport path. No distortion, foreign substances, or paper powder are found in the paper transport path. Y↓N→Clear away the foreign substances and paper powder. Correct the distortion. Check the installation and operation of the MPT Guide. The MPT Guide is installed correctly and the actuator works. Y↓N→Reinstall the MPT Guide Measure the voltage between the MCU PWB P411-3 (+) and GND (-). Manually operate the MPT Guide. As the MPT Guide moves, the voltage changes accordingly. Y↓N→Check the connections of P/J107, P/J609, P/J605 and P/J411. P/J107, P/J609, P/ J605 and P/J411 are connected correctly. Y↓N→Connect P/J107, P/J609, P/J605 and P/J411. Check the wire between J107 and J411 for an open circuit or a short circuit. The wire between J107 and J411 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the MCU PWB P411-1 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the MCU PWB (PL 9.1). Replace the MPT Paper Size Sensor (PL 7.3). Replace the MCU PWB (PL 9.1).
  • Code: 024-989
  • Description: Booklet Low Staple Booklet Maker Stapler Low Staple signal is detected to be on at Staple operations.
  • Remedy: If failure continues check the proper operation of the Front or Rear Low Staple Switch.
  • Code: 024-989
  • Description: Booklet Low Staple R Booklet Stapler Low Staple Rear signal was detected just before Stapling operation. Booklet Stapler Low Staple Rear signal was detected at Power ON, at initialization, or when the interlock was closed.
  • Remedy: Supply the staples. The problem is resolved. Y↓N→Enter Component Control [013-108 Rear Low Staple Switch]. Select Start. ‘LOW’ (staples available) is displayed Y↓N→Check the connections of J8894, P/J8995 and P/J8892. The connectors are connected correctly. Y↓N→Connect the connectors. Check the wire between J8895 and J8995 for an open circuit or a short circuit. The wire between J8895 and J8995 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the voltage between the Finisher PWB P8995-14 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Finisher PWB (PL 23.16). Measure the voltage between the Finisher PWB P8895-1 (+) and GND (-). The voltage is approx. +5VDC. Y↓N→Replace the Rear Low Staple Switch (PL 23.20). Replace the Finisher PWB (PL 23.16). Select Stop. Replace the Finisher PWB (PL 23.16). If the problem continues, replace the Booklet PWB (PL 23.21). If the problem continues, replace the Finisher PWB (PL 23.16). If the problem persists, replace the Booklet PWB (PL 23.21).
  • Code: 027-742
  • Description: HDD File System RAP The HDD is full when writing to a local HDD Job Template or when writing temporary work files.
  • Remedy: Replace the HDD (PL 9.2).
  • Code: 042-323
  • Description: Drum K Motor Drive Failure RAP The Drum Motor is not rotating at the specified speed.
  • Remedy: Close the LH Cover and the Front Cover. Execute Component Control[071-037 Drum Motor ON]. The Drum Motor can be heard. Y↓N→Go to the OF 3 (MAIN DRIVE ASSY RAP). Check the installation of the Main Drive Assembly (PL 1.1). The Main Drive Assembly (PL 1.1) is installed correctly. Y↓N→Install the Main Drive Assembly (PL 1.1) correctly. Check the wire between J408-7 and J214-8 for an open circuit or a short circuit. The wire between J408-7 and J214-8 is conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Manually rotate the Main Motor rotor. It rotates smoothly. Y↓N→Check for foreign substances that are interfering with operation or installation failure. Foreign substances or installation failure are found. Y↓N→Replace the Main Drive Assembly (PL 1.1). Remove the foreign substances that are interfering with operation and correct the installation failure. Replace the Main Drive Assembly (PL 1.1). If the problem persists, replace the MCU PWB (PL 9.1).
  • Code: 042-325
  • Description: Main Motor Failure RAP The Main Motor is not rotating at the specified speed.
  • Remedy: Close the LH Cover and the Front Cover. Execute Component Control [042-001 Main Motor ON]. The Main Motor can be heard. Y↓N→Go to the OF 3 (MAIN DRIVE ASSY RAP). Check the installation of the Main Drive Assembly (PL 1.1). The Main Drive Assembly is installed correctly. Y↓N→Install the Main Drive Assembly correctly. Check the wire between J410 and J214 for an open circuit or a short circuit. The wires are conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Manually rotate the Main Motor rotor. It rotates smoothly. Y↓N→Check for foreign substances that are interfering with operation or installation failure. Foreign substances or installation failure are found. Y↓N→Replace the Main Drive Assembly (PL 1.1). Remove the foreign substances that are interfering with operation and correct the installation failure. Replace the Main Drive Assembly (PL 1.1) If the problem persists, replace the MCU PWB (PL 9.1).
  • Code: 047-211
  • Description: OCT 1 RAP the OCT Home Sensor 1 did not actuate in time after the OCT1 Motor energized.
  • Remedy: Manually operate the offset mechanism. The offset mechanism moves smoothly. Y↓N→Replace the parts that are interfering with operation (PL 6.2). Execute Component Control [047-205 OCT Home Sensor 1]. Actuate the OCT Home Sensor 1 with paper. The display changes. Y↓N→Check the connections of P/J117, P/J613, P/J432. Connections are connected correctly. Y↓N→Connect connectors Check the wire between P/J117 and P/J432 for an open circuit or a short circuit. The wires are conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Replace the OCT Home Sensor 1 (PL 6.2). Alternately execute Component Control [047-001 Offset Motor 1 (CW)] and Component Control [047-005 Offset Motor 1 (CCW)]. The Offset Motor 2 energizes. Y↓N→Check the connections of P/J432 and P/J206. Connections are connected correctly. Y↓N→Connect connectors Check the wire between P/J432 and P/J206 for an open circuit or a short circuit. The wires are conducting without an open circuit or a short circuit. Y↓N→Repair the open circuit or short circuit. Measure the resistance of the Offset Motor 1 between J206-1 (COM) and each point of J206- 2/3/4/5. The resistance is approx. 100Ohm. Y↓N→Replace the Offset Motor 1 (PL 6.2). Measure the voltage between the Exit PWB P432-7 (+) and GND (-). The voltage is approx. +24VDC. Y↓N→Go to BSD 1.1 and troubleshoot the +24VDC circuit. ReplaReplace the MCU PWB (PL 9.1).ce the Offset Motor 1 (PL 6.2) If the problem persists, replace the MCU PWB (PL 9.1).