Xerox WorkCentre 5019

Error Code:

Code: 062-386
Description: AOC Fail A CCD output error was detected when performing AOC.
Remedy: 1. Turn ON the power and enter the Diag mode. Change the value for NVM [715-030] to '1' and then perform [NVM Write]. 2. A 3 or 4-digit number is displayed in the current value column. 3. Check the upper 1 or 2 digits, or the lower 2 digits and replace the appropriate parts. (For more information on display example and part selection, refer to Procedure 3 in 062- 371 FIP.) NOTE: Perform IIT diagnostic and then call NVM [715-030] again (press the Change Settings button) to check the value (diagnostic result). 4. After replacing the appropriate parts, again change the value for NVM [715-030] to '1' and then perform 'NVM Write'. 5. Check that the current value column becomes '0'. 6. If the problem persists after performing the above procedure, check the Flat Cable between the IIT Carriage J700 and the ESS/MCU PWB J420 for open circuits, short circuits, and poor contacts (especially, check whether the Flat Cable was inserted in a skewed manner). 7. If no problem is found, replace the ESS/MCU PWB. (PL 18.1)

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