Description: Image transport ready time-out jam: Image data to be printed cannot be sent.
Remedy: 1. Remove the paper remained in front of the registration sensor. 2. Check if the error is cleared by turning the power OFF and then back ON. 3. Check if the connector CN341 on the LGC board is disconnected. 4. Replace the LGC board.
Code: E110
Description: Transport jam during duplex printing (paper not reaching registration sensor): Paper which passed the reverse transport section does not reach the registration sensor during duplex printing.
Remedy: (First page of printing) Open the jam access cover. Is there paper in front of the registration sensor? → YES → Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[4]/[E]) ↓ → NO → 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Is the transport motor (M17) rotating? (Perform the output check in the test mode: 03-133,183) ↓ → NO → Replace the transport motor. 1. Check if the connector of the transport motor is disconnected. 2. Check if the connector CN327 on the LGC board is disconnected. 3. Check if the connector on the transport motor driving PC board is disconnected. 4. Check if the connector pins are disconnected and the harnesses are open circuited. 5. Check if the conductor pattern on the LGC board is short circuited or open circuited. 6. Check if the conductor pattern on the transport motor driving PC board is short circuited or open circuited. 7. Replace the LGC board. 8. Replace the transport motor driving PC board. YES Check if the spring of the follower roller of the intermediate transport roller is working properly. YES Check the transport roller. Clean or replace it. (Second page or later of printing) Leading edge of paper not reaching the fuser exit sensor. ↓ → YES → If the paper is damaged, remove the paper and check the followings. 1. Check if the paper is skewed, and correct it if it is skewed. 2. Check the paper amount. 3. Check if the paper is not the one with printing on its back side. 4. Check if the width of the side guides of the drawer is too narrow. 5. Check the motor-related adjustment value. NO Is the intermediate transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[A]) ll → NO → 1. Are paper dusts accumulated on the intermediate transport sensor? 2. Check if the harness is not damaged. 3. Check if the connector is disconnected. YES Is the transport motor rotating? (Perform the output check in the test mode: 03-133,183) NO → Replace the transport motor. 1. Check if the connector of the transport motor is disconnected. 2. Check if the connector on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the LGC board. YES Check if the spring of the follower roller of the intermediate transport roller is working properly. Replace the registration roller(rubber) if not solved.
Code: E120
Description: Bypass misfeeding (paper not reaching registration sensor): Paper fed out of the bypass tray does not reach the registration sensor.
Remedy: Open the bypass unit cover. Is there any paper in front of the registration sensor? → YES → Remove the paper. NO Is the registration sensor working? (Perform the input check in the test mode: 03-[FAX]ON/[4]/[E]) ↓ → NO → 1. Check if the connector of the registration sensor is disconnected. 2. Check if the connector CN341 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the registration sensor. 6. Replace the LGC board. YES Is the width of the side guides of the bypass unit too narrow? Is the paper skewed? → YES → Match the width of the side guides and that of the paper. NO Is the bypass feed clutch working? (Perform the output check in the test mode: 03-204) Is the bypass feed sensor working? (Perform the input check in the test mode: 03- [FAX]OFF/[6]/[G]) ↓ → NO → 1. Check if the connector of the bypass feed clutch and bypass feed sensor are disconnected. 2. Check if the connector CN327 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the bypass feed clutch and bypass feel sensor. 6. Replace the LGC board. YES Check the bypass transport roller, feed separation and separation rollers. Clean or replace them.
Code: E130
Description: 1st drawer misfeeding (paper not reaching 1st drawer feed sensor): Paper does not reach the 1st drawer feed sensor during the feeding at the 1st drawer.
Remedy: Open the feed cover. Is there any paper in front of the 1st drawer transport sensor? → YES → Remove the paper. NO Is the 1st drawer feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[1]/[D]) ↓ → NO → 1. Check if the connector of the 1st drawer feed sensor is disconnected. 2. Check if the connector CN329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 1st drawer feed sensor. 6. Replace the LGC board. YES Is the width of the side guides of the 1st drawer too narrow? Is there any paper skewing? → YES → Fit the width of the original guide to that of the paper. NO Is the 1st drawer feed clutch working? (Perform the output check in the test mode: 03-201) ↓ → NO → 1. Check if the connector of the 1st drawer feed clutch is disconnected. 2. Check if the connector CN329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 1st drawer feed clutch. 6. Replace the LGC board. YES Check the 1st drawer feed roller, separation roller and pickup roller. Clean or replace them. * Check if the paper weight is within the specified range.
Code: E140
Description: 2nd drawer misfeeding (paper not reaching 2nd drawer feed sensor): Paper does not reach the 2nd drawer feed sensor during the feeding at the 2nd drawer.
Remedy: Open the drawer feed cover. Is there any paper in front of the 2nd drawer transport sensor? → YES → Remove the paper. NO Is the 2nd drawer transport sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[2]/[D]) ↓ → NO → 1. Check if the connector of the 2nd drawer feed sensor is disconnected. 2. Check if the connector CN329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 2nd drawer feed sensor. 6. Replace the LGC board. YES Is the width of the side guides of the 2nd drawer too narrow? Is there any paper skewing? → YES → Fit the width of the original guide to that of the paper. NO Is the 2nd drawer feed clutch working? (Perform the output check in the test mode: 03-202) ↓ → NO → 1. Check if the connector of the 2nd drawer feed clutch is disconnected. 2. Check if the connector CN329 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor pattern on the LGC board is short circuited or open circuited. 5. Replace the 2nd drawer feed clutch. 6. Replace the LGC board. YES Check the 2nd drawer feed roller, separation roller and pickup roller. Clean or replace them. * Check if the paper weight is within the specified range.
Code: E150
Description: 3rd drawer misfeeding (paper not reaching 3rd drawer / Tandem LCF feed sensor): Paper does not reach the 3rd drawer / Tandem LCF feed sensor during the feeding at the 3rd drawer.
Remedy: Open the feed cover. Is there any paper in front of the 3rd drawer / Tandem LCF feed sensor? → YES → Remove the paper. NO Is the 3rd drawer / Tandem LCF feed sensor working? (Perform the input check in the test mode: 03-[FAX]OFF/[3]/[D]) ↓ → NO → 1. Check if the connector of the 3rd drawer / Tandem LCF feed sensor is disconnected. 2. Check if the connector CN328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 5. Replace the 3rd drawer / Tandem LCF feed sensor. 6. Replace the LGC board. YES Is the width of the side guides of the 3rd drawer too narrow? Is there any paper skewing? → YES → Fit the width of the original guide to that of the paper. NO Is the 3rd drawer / Tandem LCF feed clutch working? (Perform the output check in the test mode: 03-209 (Tandem LCF model) and 03-226 (4th drawer model)) ↓ → NO → 1. Check if the connector of the 3rd drawer / Tandem LCF feed clutch is disconnected. 2. Check if the connector CN328 on the LGC board is disconnected. 3. Check if the connector pins are disconnected and the harnesses are open circuited. 4. Check if the conductor patterns on the PFP board and LGC board are short circuited or open circuited. 5. Replace the 3rd drawer / Tandem LCF feed clutch. 6. Replace the LGC board. YES Check the 3rd drawer / Tandem LCF feed roller, separation roller and pickup roller. Clean or replace them. * Check if the paper weight is within the specified range.