Description: Analyzed parameter was found unacceptable
Causes:
Remedy: The application or the plotter driver is not compatible with the CG-FX command specification. 1. Upgrade the application or the plotter driver. If necessary, install a genuine Mimaki plotter driver. Analyze the parameter in question using the dump function. 2. If application output model selection is available, select CG-FX or other Mimaki model (EX, LX, ST, etc) and check. Cuts normally but the error message appears although very rarely. 1) Data jam due to noise in the cable (not recurrent). 2) A recurrent error results at specific part of specific data. 3) A non-recurrent error results although very rarely. 1) If necessary, replace the cable with a genuine type (recommended product).Change to a cable of high shieldability. Use a shorter cable. Ground the equipment. 2) Suspect a firmware defect. Upgrade to the latest firmware version. Suspect an application or driver problem. Upgrade to the latest version. Analyze the failing command using the data monitor or dump function. 3) Suspect a RAM defect. Check the RAM. If necessary, replace the PCB assembly. (Perform continuous ROM/ RAM check in actual environment of operation.) Suspect static electricity or noise. Follow instructions under 1) above.
Code: 12
Display: ERR 12 DEVICE
Description: Undefined device instruction <esc. instruction> was received
Causes: The application or the plotter driver is not compatible with the CG-FX MGL-IIC command specification.
Remedy: 1. Install Mimaki plotter driver if the application accepts the driver. 2. If application output model selection is available, select CG-FX or other Mimaki model (EX, LX, ST, etc) and check. 3. Consult the application provider if a more recent version or a substitutable application (HP-GL compatible) is available. 4. The device instruction is normally located at the start of data exclusively. Check the data integrity using the data monitor. Upgrade the firmware if the command specification is met but the error persists. 5. Switch the output port to USB and check. The device instruction may not be used in this setting.
Code: 13
Display: ERR 13 PM OVER
Description: Polygon buffer was full when a command was received that uses the buffer
Causes: Polygon data was received in excess of the polygon buffer capacity. (CG buffer size is fixed at 18KB and cannot be increased or decreased.)
Remedy: If possible, disable polygon commands in the application side. This error cannot be corrected in the CG side and polygon commands must be disabled in the application side.
Code: 15
Display: ERR 15 AUTO FEED
Description: Sheet length is too short
Causes: With auto feed enabled for sorting, feeding to the detected data size failed.
Remedy: The sheet length is too short. Set a sheet of enough length.
Code: 16
Display: ERR 16 AUTO I/F
Description: Auto command type recognition failed
Causes: With AUTO command type setting, automatic recognition failed as communication could not be stopped because of handshake failure.
Remedy: 1. If the handshake setting in the host PC is known, match the plotter side to that setting. 2. If the application or the driver command type is known, set that command type directly without using the AUTO setting. 3. When command type is not known at all, check the command type using the dump function and switch to that command type directly.
Code: 20
Display: ERR 20 I/O
Description: RS-232C communication error
Causes:
Remedy: RS-232C interface conditions are set incorrectly. 1. Check the application in the host PC side or the interface conditions in the plotter driver side, and match the plotter setting to that of the host PC. 2. Switch to the USB interface. The cable in use is not compatible. 1. Change to a genuine cable. 2. Check the cable for broken wire or short circuits. A problem exists in the PC circuitry. Connect the plotter without starting the application. If en error occurs repeatedly when the plotter is turned on, suspect a problem in the PC circuitry. (This problem may be corrected when BIOS is upgraded.) Malfunction in the main PCB assembly. Perform a loop-back test. If the error persists, replace the main PCM assembly.