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Lexmark C912

Error Codes List page 1

  • Code: 910
  • Description: Drive Motor Error
  • Remedy: 1 Are connectors CN1 and CN5 on the motor drive board connected properly? Go to step 2. Connect CN1 and CN5.
    2 Is connector CN33 on the printer controller board connected properly? Replace the motor drive board and go to step
    3. Connect CN33. 3 Did replacement of the motor drive board solve the problem? Problem solved. Replace the printer controller board and go to step 4.
    4 Did replacement of the printer controller board solve the problem? Problem solved. Replace all the supplies and go to step 5.
    5 Did replacement of the supplies solve the problem? Problem solved. Replace the drive motor.
  • Code: 911
  • Description: Paper Exit Motor Error
  • Remedy: 1 Is connector CN4 on the printer controller board securely connected? Replace the paper exit motor and go to step 2. Plug the connector in securely.
    2 Did replacement of the paper exit motor solve the problem? Problem solved. Replace the printer controller board.
  • Code: 912
  • Description: High-Capacity Feed Motor Error
  • Remedy: 1 Is connector CN40 on the printer controller board securely connected? Go to “Highcapacity feeder (HCF) service check”. Plug the connector in securely.
  • Code: 917
  • Description: RIP Fan Error
  • Remedy: 1 Is connector J5 on the RIP board connected properly? Go to step 2. Properly connect J5.
    2 Is 24 V dc present between pins 1 and 3 of connector J5 on the RIP board? Replace the RIP fan. Go to step 3.
    3 Is 24 V dc present between pin 80 of the RIP/printer controller and ground? Replace the RIP board. Replace the printer controller board.
  • Code: 918
  • Description: Main Unit Fan Error
  • Remedy: 1 Is +24 V present between pins 1 and 3 on connectors CN17 (upper left fan) and CN5 (upper right fan) on the printer controller board? Replace the failing fan. Replace the printer controller board.
  • Code: 919
  • Description: Power Supply Fan Error
  • Remedy: 1 Is +24 V present between pins 1 and 3 of connector CN6 on the printer controller board? Replace the power supply fan. Replace the printer controller board.
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