Description: Toner cartridge/K new release failure The status with the new cartridge is not cleared after the new toner cartridge is set.
Remedy: 1 Clean the connection between the toner cartridge and the machine if dirty. 2 Check the connector between toner cartridge-relay CN79-EXCB CN4 for proper connection and correct as necessary. 3 Reinstall the toner cartridge. 4 Check the harness for proper connection and correct as necessary. 5 Check the connector between EXCB CN2-PRCB CN11 for proper connection and correct as necessary. 6 Replace the toner cartridge. 7 Replace PRCB.