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Konica-Minolta bizhub C554

  • Code: C2A24
  • Description: Toner cartridge/K new release failure
    The status with the new cartridge is not cleared after the new toner cartridge is set.
  • Remedy: 1 Clean the connection between the toner cartridge and the machine if dirty. 2 Check the connector between toner cartridge-relay CN79-EXCB CN4 for proper connection and correct as necessary. 3 Reinstall the toner cartridge. 4 Check the harness for proper connection and correct as necessary. 5 Check the connector between EXCB CN2-PRCB CN11 for proper connection and correct as necessary. 6 Replace the toner cartridge. 7 Replace PRCB.
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